Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

April 12, 2023

Support is super helpful and goes above and beyond to help with onboarding and setting up your store to your specifications!

StepHues
India
Over 1 year using the app
June 6, 2023

Easy to use and navigate, the best part is the customer service. Quick responses and kind service made for a great experience no matter how big or small the issue is.
I would definitely recommend this to any business conducting orders with returns.
10/10!

Brightside Boutique
United States
Over 1 year using the app
December 2, 2021

The 5-star app for managing returns. Both International + Indian software Integrations are the best thing about this app. Support is also a plus point. They won't disappoint you in any case either support or new feature requirement.

Cobbitaly.com
India
Over 1 year using the app
October 30, 2023

Really happy with support by Greeva Mishra

Maisha Lifestyle Products PVT LTD
India
Over 1 year using the app
July 29, 2021

Best app in the market. Their representative is very helpful and supportive. Easy to install and comparatively low price chart. Highly Recommended from Bong Sutra.

Bong Sutra
India
Over 1 year using the app
April 15, 2023

Sehr gute App, super einfach zu bedienen und wirklich ein sehr hilfreicher Kundensupport welcher rund um die Uhr verfügbar ist!

ShapeUp
Austria
Over 1 year using the app
January 22, 2021

Awesome app and very easy to use. Resolved all our major issues in the returns process and made our work smooth and flexible. The support from the team is excellent with quick resolutions.

My Dream Store
India
About 1 year using the app
August 31, 2023

Return Prime has helped us to make the return and exchange journey seamless for our brand. Their smart exchange feature is something every brand should explore. Bug less and top notch support. Highly recommended.

Centro Shoes Online
India
About 1 year using the app
Edited February 14, 2023

Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)

ZERESOUQ
United Arab Emirates
About 1 year using the app
February 17, 2023

Easy to handle and Customer service is excellent.
Fast replay and help me through complete setup procedures.

MilesKart
India
About 1 year using the app