Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
Refine
-
By rating
great app. It met all our needs regarding return requests. Our customers can also use it without any problems.
Return Prime is a game-changer for our Shopify store. It has simplified the process of processing returns & exchanges, allowing us to serve our customers better while saving time and money. The features are comprehensive, the interface is intuitive and the customer service team is top-notch. We highly recommend Return Prime to anyone who needs a hassle-free solution for their return & exchange management needs!
I was introduced to Returns Prime last month and honestly it has really changed the way we handle and process returns. After searching for many months we found the perfect returns platform for the Indian market as it integrates seamlessly with Indian courier providers. The service team is also very prompt and responsive. Great job !!
I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive.
The team behind the app is very responsive and open for new features and improvements.
Great customer service from Saket who was the person who helped me through setting up the APP! I highly recommend and the app is easy to use!
Effortlessly transformed our return and exchange process. This app is a must-have for simplifying operations and enhancing customer satisfaction!
Great support. Very helpful. Quick Response. Surprising. Great client support
Hyelladi Helped me set up everything. The app installation. Page portal and more. It makes my life so much easier.
Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.
Return Prime app exceeded my expectations with its user-friendly interface and swift processing, making my return and exchange filing a breeze. Highly recommended. Thank you so much Greeva for your invaluable support.
Great app for return management. Makes the process easy where all the return process is managed under one portal.