Return Prime: Order Return

Order returns, exchange, return label & store credit refunds.

  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
1 review

Soeur Co

Wish the developer was transparent with pricing. The app is advertised on the store as being Free. However, it is not free once you download, anything over 5 return tickets cost. If you want to know the price before downloading this app- it is $9.99 for up to 30 return tickets and $0.49 per additional ticket initiated. You are limited to 2 logistics integrations and 1 user free and the 2nd is paid. No more outside of that. If this was disclosed prior to downloading, I would have been able to determine it doesnt work for my shop and team of 5. I wasted time on setting up and then got to the part where I have to upgrade to a plan that still doesn't meet my needs.

Developer reply

February 3, 2022

Please accept our deepest apologies for this. We never intended to hide the pricing in anyway as it is present on our website and within the app's billing section as well, however, it was indeed not present on our app listing page when you tried us out. Learning from your feedback, we have added the pricing to our listing page as well and we hope to serve you sometime in future again.

Please accept our apologies and we hope to work together in near future.

Regards,
Shubham
Return Prime