Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for automating the return and exchange process, enhancing efficiency. It's praised for its robust features like processing single refunds for multiple items and customization to match the merchant's site. The seamless integration with platforms like Shipstation is appreciated for easy return shipping management. The responsive and proactive customer support is highly valued for its commitment to quick issue resolution and merchant satisfaction. It's seen as a valuable tool for streamlining return processes and improving customer satisfaction.

April 3, 2024

I would like to say thanks for quickly help and my issue has been resolved.

Domin8Active
India
25 days using the app
February 21, 2024

The setup process was super easy and the chat support I received to make sure I had everything set up correctly was really great!

Lavender Blue Lane
United States
9 days using the app
Edited February 12, 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

The Global Majority
United States
About 1 month using the app
January 5, 2024

Makes handling returns a snap! Customer service is great. Whenever there is an issue, I just jump on chat and my issue gets resolved quickly! Thank you!

Tifosi Optics
United States
About 1 year using the app
January 4, 2024

App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.

TFC&H Co.
United States
3 months using the app
March 9, 2024

Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.

Chester Threads
United States
22 days using the app
January 18, 2024

Thanks for helping out . we got instant and prompt support . Thank you so much for fantastic support. Keep it up .

Regards,

Devendra
Loosebucket

LOOSEBUCKET
India
Over 1 year using the app
March 7, 2024

I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended

OVERRARE
Germany
2 days using the app
February 14, 2024

Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.

Altus Therapy
United Kingdom
3 days using the app
March 12, 2024

Very good support and service. Thanks buddy.

Etiquette Apparel
India
6 months using the app