Return Prime

Return Prime

by Appsdart

Returns & Exchange App with Refund & Automated Labels

4.9 of 5 stars(13 reviews)

Multiple Logistics Integration

Integrate more than one logistic partner to manage seamless operations for all your Returns/Exchange requests and generate automated labels.

Instant Support with Live Chat

Get your setup done in minutes with the help of our super active live chat support. Install and ping us to get started in few minutes.

Customise & Translate Flow

Setup different policies for returns & exchange. Choose only to offer Returns or Exchange & translate customer flow in your own language.

About Return Prime

Free to Start

What if we tell you that you can make more money without investing anything! We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. Letting your customers Return and Exchange with ease is a big step towards building trust.

Trusted by Top Brands

We started our Journey quite early. We built, tested and iterated Return Prime multiple times before launching a Public App here on Shopify App store. You can definitely trust us on our expertise around the industry and product.

Kickass Enthusiastic Team

We are a super small team but highly passionate about solving real world eCommerce problems. Do interact with us through the chat widget on your dashboard if you want to test us out :)

Book an Instant Demo Now

Visit: We just need 15 minutes to come on a call :)

Support all Major Logistic Partners

We are easily integrable with all top logistic partners. Few of them are:

*Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *USPS *UPS *DHL

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Pricing 7-day free trial

See all pricing options



Process additional requests at just $0.49 once you cross 30

  • Process upto 30 free requests
  • Add upto 1 user
  • Connect upto 1 logistic of your choice



Process additional requests at just $0.49 once you cross 100

  • Process upto 100 free requests
  • Add upto 2 users
  • Connect upto 1 logistic of your choice



Process additional requests at just $0.49 once you cross 450

  • Process upto 450 free requests
  • Add upto 4 users
  • Connect upto 2 logistic of your choice
  • Refund via Gift Cards (Supports all Shopify Plans)



Process additional requests at just $0.49

  • Discounted price on volumes
  • Refund via Gift Cards (Supports all Shopify Plans)
  • Access to exclusive features
  • API Access

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Turtlback - The Urban Minimalist

So, long story short: This is straight forward one of the best apps I have seen so far. Stable, extremely flexible, comprehensive and easy to use. For both, the admin and the customer. Also: Very professional, very dedicated, very TOP-NOTCH team, that will back you up no matter what. WORTH EVERY CENT! Now the details: Easy to setup and extremely flexible. You can customize literally EVERYTHING. Every text/caption/error message etc. can be translated in what ever language you want. VERY multilingual! Email templates can be individualized via HTML/SCC. It will look like a native part of your store and absolutely NOT like an app, that is running in the background. Comprehensive admin panel (got used to it in no time). All returns and exchanges summed up in clear cockpit charts. You will never loose track of ANY of the customer's requests. Speaking about the customer: A very clear and straight forward customer interface. As a customer you can issue your request in literally just a few mouse clicks. Also customers can track the status of their request at any time with the integrated history/tracking function. A HUGE plus for customer experience! Functionality: All data is synched with your store virtually in real time. Never ever had to manually synch my orders/returns/exchanges. Runs extremely smooth and stable. All auto emails will be delivered within minutes, and can be resent manually if there is the need for it. Now here comes the best: The team behind the app. Cannot tell you how AWESOME those guys are! They will respond quickly, minor requests will be resolved within just a few hours. Even for more complicated requests they will never need more than 1 or 2 days. Be sure, that they will back you up NO MATTER WHAT! Very professional, very dedicated, very TOP NOTCH!

Blaupunkt Audio Deutschland

We are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges. We highly recommend this app. It will help you to manage exchanges and costumer returns easily in almost automatic flow. Enduser appreciate the clean and easy landing page for their requests. Finally they don‘t need to send emails and loose time. Integrations of Logistic and HTML Emails. Uploads of pictures and manual Shipment labels (if necessary) are rounding up the feature set of this app. We checked several or the competitors but most of them are much more expensive and really complicated or not having fast support responses. The integration to Shopify is perfect for exchange orders and refunds.


So Automatic Return Process Was so hard in Indian ecommerce, and return prime did a good job making this app, it saved out soo much time

Developer reply

March 15, 2021

Thank you for your kind words. Customers like you are the reason behind our existence today :)