Return Prime: Order Return

Order returns, exchange, return label & store credit refunds.

Informations sur l'application Shopify
  • Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

Forfait gratuit disponible. Des frais supplémentaires peuvent s'appliquer.

Spécificités de l’application

  • Vitesse testée : impact faible sur votre boutique en ligne

Section des valeurs clés

Multiple Logistics Integration

Connect logistic account to generate & send return labels instantly to customers. Track shipment & know when it reaches back warehouse.

Instant Support with Live Chat

Get your setup done in minutes with the help of our super active live chat support. Install and ping us to get started in few minutes.

Customise & Translate Flow

Setup different policies for returns & exchange. Offer only returns or exchange, translate customer journey and restrict return on products.

Détails de l'application

Return Prime: Order Return

Return Prime: Order Return

5 star rated by our loving customers! We will not disappoint you :)

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Highlights

  1. Define return and exchange window as per your policy to automatically restrict customers from returning the product
  2. Ask customers for photos and additional information before they can request a return or exchange
  3. Translate your entire customer returns journey in any language of your choice
  4. Use our automation to automatically approve all requests to make a fully automated returns system
  5. Design and send email notifications to your customers in any language
  6. Connect your logistic account and send return labels instantly to your customers
  7. Create reasons specific to a product/collection
  8. Refund via gift card, discount coupon or directly to the customers card
  9. Charge for return labels and deduct from customer's refund
  10. Restrict returns or exchange on specific order or products
  11. Let customers exchange with any other product of their choice
  12. 14 Day refund on all paid plans, no question asked

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Integrate with major logistic, 3PL and other apps:

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel *Cargus *Quiqup *Ship IDF *Interakt Whatsapp *eRetail by Vinculum *MageNative *Glood *AppOkart

We are agency & partner friendly too.

Date de lancement

S'intègre à

  • Plobal Apps
  • Hulk Apps
  • Unicommerce
  • Razorpay
  • Limechat
  • Appmaker
Return Prime: Order Return

Return Prime: Order Return

5 star rated by our loving customers! We will not disappoint you :)

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Highlights

  1. Define return and exchange window as per your policy to automatically restrict customers from returning the product
  2. Ask customers for photos and additional information before they can request a return or exchange
  3. Translate your entire customer returns journey in any language of your choice
  4. Use our automation to automatically approve all requests to make a fully automated returns system
  5. Design and send email notifications to your customers in any language
  6. Connect your logistic account and send return labels instantly to your customers
  7. Create reasons specific to a product/collection
  8. Refund via gift card, discount coupon or directly to the customers card
  9. Charge for return labels and deduct from customer's refund
  10. Restrict returns or exchange on specific order or products
  11. Let customers exchange with any other product of their choice
  12. 14 Day refund on all paid plans, no question asked

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Integrate with major logistic, 3PL and other apps:

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel *Cargus *Quiqup *Ship IDF *Interakt Whatsapp *eRetail by Vinculum *MageNative *Glood *AppOkart

We are agency & partner friendly too.

Date de lancement

S'intègre à

  • Plobal Apps
  • Hulk Apps
  • Unicommerce
  • Razorpay
  • Limechat
  • Appmaker

Free Forever

Gratuit

  • Includes 5 requests every month
  • Connect any 1 logistic of your choice
  • Instant support even on free Plan
  • Mentoring to grow your business

Grow

$19.99/mois

$0.49 per additional request after 60 requests

  • Includes 60 requests every month
  • Connect upto 2 logistic of your choice
  • Refund via Gift cards
  • Allow exchange with any product from store

Grow

$49.99/mois

$0.49 per additional request after 180 requests

  • Everything in $9.99 plan plus
  • Includes 180 requests every month
  • Add upto 2 users

Grow

$99.99/mois

$0.49 per additional request after 450 requests

  • Everything in $49.99 plan plus
  • Includes 450 requests every month

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

5.0 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 97 % des évaluations sont des évaluations à 5 étoiles
  • 2 % des évaluations sont des évaluations à 4 étoiles
  • 0 % des évaluations sont des évaluations à 3 étoiles
  • 0 % des évaluations sont des évaluations à 2 étoiles
  • 0 % des évaluations sont des évaluations à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • Robert W. Stolz

    Emplacement États-Unis

    This app gives return AND EXCHANGE functionality for a great price. Other apps make you pay $$$ for both those features. Also, the app works really well and the onboarding experience was absolutely fantastic. They inject humor into the process to actually make it fun and funny along the way. The customer service is wonderful. I was so happy to find this app!

  • QUINN

    Emplacement États-Unis

    I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!

  • CUTE WEIRDOS UNIVERSE

    Emplacement Royaume-Uni
    Temps passé à utiliser l'application 2 jours

    I havent used it yet but the developer contacted me and explained every detail via google meeting. And setted up the app for meş And it seems like it is great to lead refunds and to build trust among customers. Also all functions are opened to the users. The difference between pro and free plan is the numbers of customers’ refund issues per month. You can decide to the plan according to your needs.

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