Return Prime:Return & Exchange

Return Prime:Return & Exchange

Prezzi
Piano gratuito disponibile
App più diffuse tra i negozi simili al tuo
Con sede negli Stati Uniti
Valutazione
4,9 (656)

Convert your returns to revenue with automated returns management, store credits, & smart upsells

Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI.

Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. altro
  • Automate the returns and exchange management with auto-approval and rejections
  • Incentivize exchanges over returns & capture the price difference or return fees
  • Set custom return rules based on product type, value, reason, or timeframe
  • Encourage store credit instead of refunds to retain revenue
  • Upsell relevant products during returns to turn refunds into new revenue
App più diffuse tra i negozi simili al tuo
Con sede negli Stati Uniti

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

  • Australia Post Returns
  • Canada Post
  • DHL
  • UPS
  • GLS
  • Zapier

Prezzi

Always free

Gratis

  • Free access for first 14 days
  • 5 returns/month
  • Send automated return labels
  • Unlimited return reasons
  • Refund to card

Grow

$19.99 /mese

  • Everything in free plus
  • Refund to store credit
  • Convert returns to revenue
  • Promote store credit refunds
  • Email + SMS + Whatsapp

Grow - Boost

$49.99 /mese

  • Everything in Grow plus
  • Offer In-store returns
  • Returns portal in multiple languages
  • Access to revenue booster upsell feature

Scale

$149.99 /mese

  • Everything in Grow-Boost plus
  • Custom pricing as per your store volume
  • Dedicated account/revenue manager
  • Access API

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (656)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 maggio 2025

We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!

Village Maternity
Stati Uniti
Oltre 3 anni di utilizzo dell’app
5 maggio 2025

Game-Changer for Returns and Exchanges!

Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention.

The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!

Blue Island
India
11 mesi di utilizzo dell’app
6 maggio 2025

We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!

Hebba
Romania
5 mesi di utilizzo dell’app
28 marzo 2025

One of the best apps in the Shopify app store. If you are looking for an app that can help you Return or Exchange products, look no further. They have many integrations for different systems, many customizations for processing reasons, and email templates that are also customizable.

The secret gem of this app is their support team. Any questions or problems my team or I encounter, they are extremely quick to get back to us and they make sure to follow up in a timely manner, as well.

Dorfman Milano Hats
Stati Uniti
4 mesi di utilizzo dell’app
1 aprile 2025

This app has been a disaster for Duradero. The day we turned on automation for returns and exchanges it retroactively refunded all exchanges for the previous 30 days totaling over $20,000. Over $11,000 was directly deducted from our account in one day before we discovered it and turned it off.. We thought it was theft but it was bad programming.

It was difficult to contact them, they are based in India and it took over 48 hours to get a response. After 5 weeks of back and forth they did issue us a $3500 credit in the Shopify store. This issue happened to coincide with an acquisition of their company so this really felt like they swept us under the rug and stalled as long as possible for resolution.

They claim this was some error on our part but how could you possibly have an app that could be programmed to issue retroactive refunds on exchanges??? This was a nightmare and I would recommend NOT using this app.

We used LOOP before, no issues. We now use REDO and would recommend either of those options. REDO is a better value by far and the service level and the team there are tremendous.

DURADERO
Stati Uniti
Circa un anno di utilizzo dell’app

Assistenza

Assistenza app fornita da Appsdart Solutions Private Limited.

In alternativa, visita il relativo portale di assistenza

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Lanciata

8 ottobre 2020

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