Return Prime: Order Return

Order return & exchange, Gift card refund, Send return labels

  • Populair bij bedrijven in de Verenigde Staten

Gratis abonnement beschikbaar. Er kunnen extra kosten van toepassing zijn.

Sectie belangrijkste voordelen

Multiple Logistics Integration

Connect logistic account to generate & send return labels instantly to customers. Track shipment & know when it reaches back warehouse.

Instant Support with Live Chat

Get your setup done in minutes with the help of our super active live chat support. Install and ping us to get started in few minutes.

Customise & Translate Flow

Setup different policies for returns & exchange. Offer only returns or exchange, translate customer journey and restrict return on products.

Return Prime: Order Return

Return Prime: Order Return

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Highlights

  1. Define return and exchange window as per your policy to automatically restrict customers from making requests
  2. Ask customers for photos and additional information before they can request a return or exchange
  3. Translate your entire customer returns journey in any language of your choice
  4. Use our automation to automatically approve all requests to make a fully automated returns system
  5. Design and send email notifications to your customers in any language
  6. Connect your logistic account and send return labels instantly to your customers
  7. Create reasons specific to a product/collection
  8. Refund via gift card, discount code or directly to the customers card
  9. Charge for return labels and deduct from the refund
  10. Restrict returns or exchange on specific order or products
  11. Let customers exchange with any other product of their choice
  12. 14 Day refund on all paid plans, no question asked

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Integrate with major logistic

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel *Cargus *Quiqup

We are agency & partner friendly too.

Lanceringsdatum

Integreert met

  • Plobal Apps
  • eRetail by Vinculum
  • Hulk Apps
  • Unicommerce
Return Prime: Order Return

Return Prime: Order Return

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Highlights

  1. Define return and exchange window as per your policy to automatically restrict customers from making requests
  2. Ask customers for photos and additional information before they can request a return or exchange
  3. Translate your entire customer returns journey in any language of your choice
  4. Use our automation to automatically approve all requests to make a fully automated returns system
  5. Design and send email notifications to your customers in any language
  6. Connect your logistic account and send return labels instantly to your customers
  7. Create reasons specific to a product/collection
  8. Refund via gift card, discount code or directly to the customers card
  9. Charge for return labels and deduct from the refund
  10. Restrict returns or exchange on specific order or products
  11. Let customers exchange with any other product of their choice
  12. 14 Day refund on all paid plans, no question asked

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Integrate with major logistic

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel *Cargus *Quiqup

We are agency & partner friendly too.

Lanceringsdatum

Integreert met

  • Plobal Apps
  • eRetail by Vinculum
  • Hulk Apps
  • Unicommerce

Free Forever

Gratis

  • Includes 5 requests every month
  • Connect any 1 logistic of your choice
  • Instant support even on free Plan
  • Mentoring to grow your business

Grow

$9.99/maand

$0.49 per additional request after 30 requests

  • Includes 30 requests every month
  • Connect upto 2 logistic of your choice
  • Refund via Gift cards
  • Allow exchange with any product from store

Grow

$49.99/maand

$0.49 per additional request after 180 requests

  • Everything in $9.99 plan plus
  • Includes 180 requests every month
  • Add upto 2 users

Grow

$99.99/maand

$0.49 per additional request after 450 requests

  • Everything in $49.99 plan plus
  • Includes 450 requests every month

* Alle betalingen worden in USD gefactureerd.
** Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

Recensies

5.0 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.

  • 5 van 5 sterren
    97% recensies zijn 5 sterren
  • 4 van 5 sterren
    2% recensies zijn 4 sterren
  • 3 van 5 sterren
    0% recensies zijn 3 sterren
    0
  • 2 van 5 sterren
    0% recensies zijn 2 sterren
    0
  • 1 van 5 sterren
    1% recensies zijn 1 sterren

TOBOGGAN

Locatie Canada

As an inexperienced user adding a new return app to my Shopify store, Return Prime exceeding my expectations in regards to functionality, simplicity and excellent customer service. They were available almost 24/7 to answer and guide me through any questions that I had. The onboarding process was surprisingly very quick and extremely efficient.

Manzude

Locatie Duitsland

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

Swift Microscopes (EU)

Locatie China

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

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