Return Prime:Return & Exchange

Name: Return Prime:Return & Exchange
Brand: Appsdart Solutions Private Limited
Rating: 4.8 (690 reviews)

Preços: Plano gratuito disponível. Avaliação gratuita disponível.
Classificação: 4,8 (690)
Programador: Appsdart Solutions Private Limited

Return Prime is a returns & exchanges platform for growing D2C brands.

Automate returns, reduce refunds, and recover revenue with 1. Exchanges 2. Store credit 3. Upsells ,all of this without hurting CX with an extensive all in one self serve returns platform. Launch a branded portal, integrate with 100+ tools, and automate workflows from approvals to updates. Delivering enterprise-grade capabilities at SMB-friendly pricing. Built for scale with reliable systems and 24×7 support.

77% of merchants achieve 3X+ ROI with Return Prime
Increase CLTV by 25% & save 3,500+ operational hours/year with deep automations.
Recover up to 21% of return value through exchanges, store credits & upsells.
Self-serve returns portal, fewer support tickets & faster resolutions.
99.5% uptime. 100+ integrations. 24×7 support.

Popular entre lojas como a sua: Sediado nos Estados Unidos da América

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra
Contas de clientes
and 100+ integrations
Klaviyo
UPS
USPS
Yotpo
Zapier

Categorias

Devoluções e trocas

Opções de devolução

Gestão de devoluções

Envio

Etiquetas e embalagens

Gestão de envios

Preços

Always free

Gratuito

Funcionalidades

5 Free Return Requests
Branded Returns Portal
Return Management Software
Automated Return Labels
Email Notifications
Return Window, Reasons & Policies

Grow

$19.99 / mês

Funcionalidades

15-days Free Trial
60 Requests per Month
All Free Features
Automated Workflows
Variant or Product Exchange
Custom Upsell
Carry Forward Discount
24*7 support

Avaliação gratuita de 15 dia

Grow & Boost

$49.99 / mês

Funcionalidades

15-days Free Trial
180 Requests per Month
All Grow Features
Single Return, Multiple Exchanges
Integrate Logistics & Payment Providers
Return Portal in Multiple Languages
Incentives for Store Credit Refund
In-store Returns

Avaliação gratuita de 15 dia

Scale

$149.99 / mês

Funcionalidades

15-days Free Trial
450+ Requests per Month
All Grow & Boost Features
Integrate with WMS of Your Choice
Refund via All Methods
API Access
Cancel Return
Dedicated Account/Revenue manager

Avaliação gratuita de 15 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (690)

Avaliação geral

4,8

Pontuação por nível de classificação

97% das classificações são de 5 estrelas
667
1% das classificações são de 4 estrelas
9
0% das classificações são de 3 estrelas
3
0% das classificações são de 2 estrelas
2
1% das classificações são de 1 estrelas
9

Todas as avaliações

30 de março de 2026

The app has added their own shipping rule to our cart and we can't remove it. We have used this platform for over 2 years with ongoing issues. Now uninstalling and moving to another platform.

Futures Fins

Austrália

Aproximadamente 3 anos usando a aplicação

13 de abril de 2026

Worst return portal we’ve used. Would not recommend.

The system charges customers for a return label per item and does not allow multiple items to be returned under one label, which creates unnecessary friction. It also does not allow us to include customer information on labels, which complicates processing on our end.

The biggest issue was reliability. Over several days, customers were purchasing return labels that consistently generated errors. During this time, we were advised it was being worked on, but there was no immediate resolution.

This resulted in a high volume of frustrated customers contacting us, and our team having to manually create return labels, explain the issue, and manage the fallout.

For a tool that is meant to streamline returns, it created significant extra workload and a poor customer experience, with a real risk of losing customer trust.

EzyDog Australia

Austrália

5 meses usando a aplicação

27 de janeiro de 2026

Everything works fine with Returns Prime. The system is easy to use and does exactly what it’s supposed to do. Customer service is very responsive — they reply quickly and genuinely help with solving any problems. Overall, a smooth and reliable experience.

Maltashopper.com

Malta

10 meses usando a aplicação