Return Prime:Return & Exchange
- Preços
-
Instalação gratuita. Avaliação gratuita disponível.
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Classificação
- 4,8 (774)
- Programador
- Appsdart Solutions Private Limited
Galeria de imagens em destaque
Return Prime is a returns & exchanges platform for growing D2C brands.
Return Prime runs your full post-purchase returns flow. Customers raise returns & exchanges on a branded portal. Rules auto-approve or reject requests by reason, product & return window. Offer exchanges, store credit or refunds, & upsell during the return to hold revenue. Choose when to charge an exchange price difference, extend the window on one order, and refund Buy X Get Y orders pro-rata. Track SLA breaches, connect 100+ WMS & logistics tools, support EU right of withdrawal & 24x7 support.
- Branded return portal that connects to your WMS, carriers and helpdesk
- Auto-approve or reject returns with rules on reason, product and return window.
- Decide when customers pay a price difference on exchanges, or waive it fully.
- Generate return labels, track shipments and send status updates automatically
- Recover revenue with exchanges, store credit and upsells inside the return flow.
Contém texto não traduzido
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Contas de clientes
- and 100+ integrations
- Klaviyo
- UPS
- USPS
- Yotpo
- Zapier
Categorias
Opções de devolução
Gestão de devoluções
- Aprovações automatizadas
- Portal de devoluções
- Políticas personalizadas
- Artigos que não podem ser devolvidos
- Períodos para devolução
- Motivos da devolução
- Multilingue
- Etiquetas de envio
- Rastreio da devolução
- Notificações por SMS
- Notificações por e-mail
- Imagem corporativa personalizada
- Gestão de reembolsos
- Atualizações de stock
- Listas de bloqueio de clientes
- Análise de dados
Etiquetas e embalagens
Preços
Escolha o plano que melhor se adequa ao negócio.
Start
Instalação gratuita
$0.49 per additional request
Funcionalidades
- 5 Free Return Requests
- Branded Returns Portal
- Variant Exchanges
- Unlimited Return Reasons
- Customer Portal in Multiple Languages
- Add Upto 2 Logistics/Carriers
- EU-compliant withdrawal button
- Custom Email Notifications
Grow - Starting at
$19.99 / mês
$0.49 per additional request
Funcionalidades
- 60 Requests per Month
- All Features in Free Plan
- Auto-Approve Return/Exchange Requests
- Pro-Rated Refunds on BXGY Orders
- Status Tracking for Returns/Exchange
- Advanced Analytics
- Refund to Store Credit
- 24*7 Live Support
Avaliação gratuita de 15 dia
Thrive AI
$79.99 / mês
$0.79 per additional request
Funcionalidades
- 180 Requests per Month
- All Features in Grow Plan
- Intelligent Exchange Discount
- Intelligent Return Fees
- Pro-Rated Refunds on BXGY Orders
- Category Level Insights
- Customer Profile based Incentives
- Account manager + 24/7 live support
Avaliação gratuita de 15 dia
Scale
$149.99 / mês
$0.49 per additional request
Funcionalidades
- 450+ Requests per Month
- All Features in Grow Plan
- Integrate with WMS of Your Choice
- Unlimited Users & Logistics/Integrations
- Webhook & API Access
- SLA Management
- Dedicated Account/Revenue manager
- Performance Review Meetings
Avaliação gratuita de 15 dia
Contém texto não traduzido
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (774)
I am currently still in the process of setting up and testing Return Prime, so I think it is a little too early for me to give a final verdict on how the app performs in daily use. However, my experience so far has been extremely positive and the app looks very promising.
What has impressed me most is the flexibility of the app and, especially, the level of support. I had a specific requirement for exchanges: I wanted my customers to be able to choose from my entire product collection instead of being limited to the standard exchange options. This wasn’t available in my setup initially, but after contacting support it was enabled for me very quickly.
More recently, Rohit has been extremely helpful in working through my specific requirements regarding return labels, Sendcloud and insurance for higher-value shipments. He took the time to understand exactly what I was trying to achieve, involved the technical and product teams where necessary, and even submitted my preferred workflow as a feature request.
I really appreciate this kind of support. Rather than simply being told that something isn’t possible, they genuinely try to understand the use case and look for a solution.
I still need to complete my setup and start using Return Prime in daily operation before I can judge every aspect of the app, but based on my experience so far, both the app and especially the support team have made an excellent impression.
Excellent App & Outstanding Support
Return Prime has been a great experience for us. The app is reliable, easy to work with, and the service has been consistently prompt and supportive.
A special thanks to Mr. Dileep G C, who has provided excellent support throughout the entire journey - from onboarding and initial setup to resolving our day-to-day operational challenges. He has always been responsive, patient, and proactive in helping us find solutions.
Overall, we’re very happy with Return Prime and the level of support provided. Highly recommended for e-commerce businesses looking for a reliable returns & exchange solution.
This is a great app. It works flawlessly and has a lot of useful features. It has really improved the efficiency of our return process, so I can recommend this to any Shopify owner. Great customer service and always developing. Very intuitive, and it just works.
Assistência
A assistência da app é prestada por Appsdart Solutions Private Limited .
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
8 de outubro de 2020
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