Return Prime:Return & Exchange
- 定价
-
提供免费套餐。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 4.8 (702)
配图图库
Return Prime 是一款专为不断发展的 D2C 品牌打造的退换货平台。
借助换货、商店抵扣金和追加销售功能来自动处理退货，减少退款并挽回收入；通过全面的一体化自助退货平台实现所有这些目标，同时确保不影响客户体验。推出品牌化退货门户，与 100 多款 WMS 和物流工具及承运商集成，自动执行从审批到更新的工作流。以适合中小型企业的价格提供企业级功能。专为业务扩展而构建，采用可靠的系统并提供全天候支持。
- 提供与您的 WMS 和物流工具相集成的品牌化退货门户
- 设置自定义规则，以根据退货原因和资格自动批准或拒绝退货
- 生成退货标签，自动进行更新，并获得更深入的退货见解
- 通过换货和商店抵扣金来替代退款，以此挽回收入
- 在退货期间追加销售配套或折扣产品，以此提高平均客单价
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
定价
永久免费
免费
特色功能
- 5 个免费退货请求
- 品牌化退货门户
- 电子邮件通知
- 多属性换货
- 无限制的退货原因
- 多语言客户门户
- 最多添加 2 个物流商/承运商
Grow
$19.99 /月
特色功能
- 每月 60 个请求
- 免费套餐中的所有功能
- 自动批准退货/换货请求
- 更换为其他产品
- 退货/换货状态跟踪
- 高级分析
- 退款至商店抵扣金
- 全天候实时支持
15 天免费试用
Grow & Boost
$49.99 /月
特色功能
- 每月 180 个请求
- Grow 套餐中的所有功能
- 灵活的自动退款选项
- 激励用户选择换货
- 自动生成发货标签/二维码
- 商店抵扣金退款激励措施
- 店内退货
- 客户经理和全天候实时支持
15 天免费试用
Scale
$149.99 /月
特色功能
- 每月 450+ 个请求
- Grow & Boost 套餐中的所有功能
- 与您首选的 WMS 集成
- 不限数量的用户以及物流/集成数
- Webhook 和 API 访问权限
- SLA 管理
- 专属客户经理/收益经理
- 绩效评估会议
15 天免费试用
评论 (702)
The app has added their own shipping rule to our cart and we can't remove it. We have used this platform for over 2 years with ongoing issues. Now uninstalling and moving to another platform.
We regret the inconvenience caused. We've resolved the issue on our end and have reached out to your team, awaiting your response on the same.
We’re committed to ensuring a smooth experience for both you and your customers. For any further assistance, please reach out to our 24/7 chat support or reply to the same email thread.
The team at Return Prime are very helpful and responsive. They answered all of my queries and spent time taking me through each stage of the process so i could fully understand how the app could work for my business. Special thanks to Hyelladi who really was so patient and helpful, I really appreciate all your help and advice Hyelladi!
UPDATE: Every single day there is a new issue, please don't waste your time on this portal, its an absolute SCAM! All the reviews must be fake, look at the 1 stars for real reviews.
Worst return portal we’ve used. Would not recommend.
The system charges customers for a return label per item and does not allow multiple items to be returned under one label, which creates unnecessary friction. It also does not allow us to include customer information on labels, which complicates processing on our end.
The biggest issue was reliability. Over several days, customers were purchasing return labels that consistently generated errors. During this time, we were advised it was being worked on, but there was no immediate resolution.
This resulted in a high volume of frustrated customers contacting us, and our team having to manually create return labels, explain the issue, and manage the fallout.
For a tool that is meant to streamline returns, it created significant extra workload and a poor customer experience, with a real risk of losing customer trust.
We understand your concern and appreciate you flagging this. Upon investigation, this issue was traced back to the logistics partner and has now been resolved. We're awaiting your response on the same.
We’re committed to ensuring a smooth experience for both you and your customers. For any further assistance, please reach out to our 24/7 chat support or reply to the same email thread.
支持
应用支持由 Appsdart Solutions Private Limited 提供。
开发人员
推出日期
2020年10月8日
