Return Prime: Exchange &Refund
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About this app
Launched
October 8, 2020
Languages
English
Categories
Returns and exchanges , Operations - OtherWorks with
Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, EasyparcelConvert your returns into revenue. Built for brands of all scale. Automated labels and refunds.
Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.
- Customer friendly return portal yet fully customisable
- Automatically send return label and create replacement orders on Shopify
- Refund to card or gift card along with other refund methods
- In-store returns, smart exchanges, promote store credit refunds and lot more
- Connect with 30+ apps or build your own integration using our webhooks and APIs
Pricing
Free Forever
Free
- 5 free request every month
- Automatically send labels and refunds
- Free for Shopify staff stores, partner stores and trial stores
Grow
$9.99/month
$0.49 per additional request
- Everything in Free plus
- 30 free request every month
- Refund to store credit
- Convert returns into exchanges
- Promote store credit refunds
Grow
$49.99/month
$0.49 per additional request
- 180 free request every month
- Offer In-store returns
- Access to app integrations
- Offer return portal in multiple languages
Grow
$199.99/month
$0.49 per additional request
- Capture customer feedback on return experience
- Export report & data for analysis
- Access to analytics & insight
- Access to webhooks and APIs
Free Forever
Free
- 5 free request every month
- Automatically send labels and refunds
- Free for Shopify staff stores, partner stores and trial stores
Grow
$9.99/month
$0.49 per additional request
- Everything in Free plus
- 30 free request every month
- Refund to store credit
- Convert returns into exchanges
- Promote store credit refunds
Grow
$49.99/month
$0.49 per additional request
- 180 free request every month
- Offer In-store returns
- Access to app integrations
- Offer return portal in multiple languages
Grow
$199.99/month
$0.49 per additional request
- Capture customer feedback on return experience
- Export report & data for analysis
- Access to analytics & insight
- Access to webhooks and APIs
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
594 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for automating and streamlining the return and exchange process, enhancing efficiency. It offers customizable features and integrates seamlessly with other platforms. Many commend the responsive customer support and the immediate provision of shipping labels to customers. It's described as a game-changer for e-commerce, improving the post-purchase experience and customer satisfaction. The developers are receptive to feedback and consistently work on updates and improvements.
We've been using this app for quite some time now, and and while some things were a little strange and clunky at first, a LOT of improvements have been made and new features added during that time. The ability to process a single refund for multiple items being returned is huge, and made things a lot easier for us and our customers. Support is always fast to respond (often instant) and very helpful, and they have implemented features that we've been asking for. We also recently updated out site using a new theme, and our developer had no trouble customizing the app's text and buttons to match the style of or new site, so that's another plus. Doing it right, Return Prime!
Return Prime has been a great solution for our returns and exchanges! I love that you can create different rules for exchanges versus returns - a lot of other apps don't have that. The customer service is SO responsive and they will walk you through any questions you have & responds within minutes
If you're looking for an easy way to handle returns on your Shopify store, this app is a game-changer. It's super reliable and packed with great features. Plus, the support team is lightning-fast at getting back to you if you need any help. Highly recommend!
About this app
Launched
October 8, 2020
Languages
English
Categories
Returns and exchanges , Operations - OtherWorks with
Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, EasyparcelBuilt by Appsdart Solutions Private Limited
About Appsdart Solutions Private Limited
5.0 average rating
4 years building apps for the Shopify App Store
Bangalore, KA, IN
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