相关类别

Return Rabbit

Fast, Easy Powerful Returns & Exchanges. Go Live Today!

起始价 $250/月。 14 天免费试用。

应用亮点

  • 速度经过测试:对您的在线商店没有影响

键值分区

Convert Returns to Exchanges

With Smart Instant Exchanges, customers can easily exchange their purchases for any other product available in your store.

Automate Customer Service

With automated RMA, Labels, and Refunds, your team can spend more time on issues that require high empathy & problem solving.

Increase Customer Retention

Discover and serve the most profitable customers, extend LTV and deepen relationships. Keep the customers you acquire, for longer.

应用详细信息

Return Rabbit

Return Rabbit

The Shopify returns app that makes exchanges easy.

Return Rabbit’s revenue-focused, data-driven technology makes returns management hare-raisingly easy for Shopify brands. Our software is designed to maximize your revenue by converting refund requests into exchanges while providing an excellent experience for your customers so they want to come back again and again. From return subreasons to insights that drive product quality, you’re sure to be a happy customer.

Actionable analytics & ROI-based reporting

Our robust analytics dashboard offers a 360 degree view of your returns management process. Discover return trends, optimize your products, uncover shopper behavior tendencies, and more all in one place. Easily analyze return reasons and product feedback from your customers to improve products and increase customer retention rates.

Fully branded returns portal

Your brand is important, so our returns portal is personalized from start to finish. From colors to logo placement to messaging, easily customize your returns portal to fit your brand. So seamless that your customers won’t know the difference between your website and the returns portal.

Powerful exchanges & recommendations

Delight your customers with tailored exchange options while maximizing your revenue retention. Our automated returns management system is powered by our proprietary product recommendation engine, REX, to leverage customer buying behavior and provides product recommendations that drive more exchanges.

Custom automation and business rules

Don't be stuck with generic automation tools. Return Rabbit lets you decide which aspects of your business you want to automate and how to set up your own policies. Create custom automation rules for eligibility and approval to prevent returns fraud.

Easily offer labels and track packages

Offer shipping labels and QR codes to your customers for a speedy return process and the ability to track packages in real time. Customers can schedule a pickup, return their item in store, or use a QR code.

Shoppers easily track their order shipments through automated emails and branded shipment tracking without ever needing to contact your customer service team.

Completely automated from start to finish

Spend less time with returns to focus on better things! With Return Rabbit, control how and when returns get approved and automatically process returns for warehouse teams. Manual returns that take hours? Not here.

Popular integrations

Connect your other tools like Gorgias, Whiplash, Recharge, Pitney Bowes, Shiphero, Easypost, & more.

All of this, plus:

  • Full catalog exchanges
  • Refunds
  • Email notifications
  • Gift cards/store credit
  • Return label generator
  • Handling & restocking fees
  • And more!

推出日期

集成对象

  • Whiplash
  • EasyPost
  • ShipHero
  • ReCharge Payments
  • Netsuite
  • Gorgias
Return Rabbit

Return Rabbit

The Shopify returns app that makes exchanges easy.

Return Rabbit’s revenue-focused, data-driven technology makes returns management hare-raisingly easy for Shopify brands. Our software is designed to maximize your revenue by converting refund requests into exchanges while providing an excellent experience for your customers so they want to come back again and again. From return subreasons to insights that drive product quality, you’re sure to be a happy customer.

Actionable analytics & ROI-based reporting

Our robust analytics dashboard offers a 360 degree view of your returns management process. Discover return trends, optimize your products, uncover shopper behavior tendencies, and more all in one place. Easily analyze return reasons and product feedback from your customers to improve products and increase customer retention rates.

Fully branded returns portal

Your brand is important, so our returns portal is personalized from start to finish. From colors to logo placement to messaging, easily customize your returns portal to fit your brand. So seamless that your customers won’t know the difference between your website and the returns portal.

Powerful exchanges & recommendations

Delight your customers with tailored exchange options while maximizing your revenue retention. Our automated returns management system is powered by our proprietary product recommendation engine, REX, to leverage customer buying behavior and provides product recommendations that drive more exchanges.

Custom automation and business rules

Don't be stuck with generic automation tools. Return Rabbit lets you decide which aspects of your business you want to automate and how to set up your own policies. Create custom automation rules for eligibility and approval to prevent returns fraud.

Easily offer labels and track packages

Offer shipping labels and QR codes to your customers for a speedy return process and the ability to track packages in real time. Customers can schedule a pickup, return their item in store, or use a QR code.

Shoppers easily track their order shipments through automated emails and branded shipment tracking without ever needing to contact your customer service team.

Completely automated from start to finish

Spend less time with returns to focus on better things! With Return Rabbit, control how and when returns get approved and automatically process returns for warehouse teams. Manual returns that take hours? Not here.

Popular integrations

Connect your other tools like Gorgias, Whiplash, Recharge, Pitney Bowes, Shiphero, Easypost, & more.

All of this, plus:

  • Full catalog exchanges
  • Refunds
  • Email notifications
  • Gift cards/store credit
  • Return label generator
  • Handling & restocking fees
  • And more!

推出日期

集成对象

  • Whiplash
  • EasyPost
  • ShipHero
  • ReCharge Payments
  • Netsuite
  • Gorgias

定价 14 天免费试用

查看所有定价选项

Startup Plan

$250/月

  • 500 monthly returns
  • Custom return reasons
  • Full catalog exchanges
  • Label free QR code
  • Branded tracking pages
  • Analytics & reports
  • Automations

Growth Plan

$450/月

  • 1,000 monthly returns
  • All Startup features
  • Exchange Incentives
  • White labeled URL
  • Phone & video support
  • 24-hour support response

Market Leader Plan

$650/月

  • 1,500 monthly returns
  • All Growth plan features
  • Dedicated customer support
  • Integration support
  • Multi-currency
  • Multi-warehouse
  • API data access

* 所有费用均以USD结算。
** 定期费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

评论

4.5 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

每个评分等级的数量
  • 83% 的评分是 5 星
  • 8% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 8% 的评分是 1 星

评论列表

评论筛选和排序

  • Baseballism Online

    地点 美国
    使用应用的时间 4 个月

    We decided to switch to Return Rabbit from Loop after realizing that the functionality Loop was providing was nearly matched by Return Rabbit but at a much lower price. The implementation/onboarding process was very smooth and our sales rep Ryan was extremely helpful throughout. We were able to completely migrate platforms in only a day or two with only a few minor issues that Ryan and the RR support team were able to solve right away. We've been using RR for ~3 months now and overall it has met our expectations. There are a few things that could be improved as far as data outputs (ie return rates by Shopify product category... I had to build a reporting tool in Excel to get/present the data we needed) and customer portal customization, but its not like these things were much better with Loop or any other returns servicer we looked into. The admin portal could also be a little easier to navigate/understand. We have seen our refund rate increase within the last few weeks but it is too early to tell if this is the fault of RR or if it's a coincidence. I would say Return Rabbit is absolutely worth the price we are paying. Again, there are a few things that could be improved or added but these missing components are not worth the extra cost that other return platforms come with. At our scale, we don't need a large platform like Loop or Narvar and Return Rabbit is fitting our needs just fine as of right now.

  • Freestyle USA

    地点 美国
    使用应用的时间 5 个月

    Spoke to multiple returns providers (Narvar, Loop, Returnly) and a lot of them promised these fancy features but after looking under the hood they were all smoke and mirrors. When asked if they can build out certain functionality/features these other providers were unable to, unwilling to, or tried charging an arm and a leg. Return Rabbit was quick on a few feature builds, support, and most of all our exchange rate went from 5-10% to 16%. This is a scrappy company that delivers exceptional value for the price point compared to some of the other guys. Would recommend trying them out and if you can, work with Ryan he will make sure you get set up right!

    开发人员回复
    2022年7月11日

    Thank you for your glowing review! We are grateful for your business and appreciate you sharing the value you're getting with Return Rabbit.

  • Neven Eyewear

    地点 美国
    使用应用的时间 大约 1 个月

    Our company is growing like crazy and prior to switching from another returns platform we were doing very minimal exchanges. Switching to Return Rabbit made me realize how expensive returns are and the cost of not offering exchanges. I am now getting a 39% exchange rate a massive rise from our previous provider and if we continue at this rate, Return Rabbit will yield us around a 11,000% ROI. I'd recommend them to anyone, just make sure you ask for Ryan!

    开发人员回复
    2022年7月12日

    We love hearing incredible results like this - thank you for sharing, Neven!

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