ReturnBear

ReturnBear

Pricing
Free to install. Additional charges may apply.
Rating
5.0 (7)
Developer
ReturnBear

We save you money & time on returns with automation, batch-shipping, mail-in & drop-off options.

ReturnBear is an end-to-end reverse logistics service that manages complete item handling, processing and refurbishment of returned products. We help merchants save money on returns by offering access to our drop-off network across Canada. Our online portal enables merchants to automate and manage returns, exchanges, and store credits.

ReturnBear is an end-to-end reverse logistics service that manages complete item handling, processing and refurbishment of returned products. We help merchants save money on returns by offering access to our drop-off network across Canada. Our online portal enables merchants to automate and manage returns, exchanges, and store credits. more
  • Portal for automating customer RMA, brand policies, exchanges & store credit
  • Canada's national drop-off return network for package-free & label-free returns
  • Complete item processing - from QA & repacking, to fulfillment to new customers
  • Turn your returns from a liability into an opportunity.

Languages

English

Pricing

External charges may be billed by ReturnBear separately from your Shopify invoice. Learn more

Free

Free to install

White glove onboarding and systems integration included.

All charges are billed in USD.

Reviews (7)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 29, 2024

Really impressed with the software, physical presence, and team behind ReturnBear. They really fill a gap within the ecommerce world for reverse logistics, and it's not at a cost; we've actually been able to save on our returns process by switching over, as their ability to receive and redistribute product efficiently has been a huge benefit for our 3PL and overall returns processing.

If you're looking to tighten up your reverse logistics and save in the process: run, don't walk, to ReturnBear!

Pillow Slides
United States
3 months using the app
July 11, 2024

I was ReturnBears first customer as they were building out the platform and I couldn't be happier with the process and level of service I have received along the way. Its been exciting to see how they have grown and evolved over the years and are always prioritizing how to best serve their stores. Highly recommend!

Numi
Canada
About 2 years using the app
July 15, 2022

If there were 6 stars, we'd give them. This app has completely changed our returns processing and made our reverse logistics experience painless and smooth for the customer. The app is smooth, fast and totally seamless, and the options for the customer (and automation for us) are above and beyond what any other return apps offer.
Not to mention ReturnBear is an A+ partner, incredibly responsive and helpful and constantly working to improve their systems based on feedback.

FRANC
Canada
Over 2 years using the app
Edited January 13, 2023

For customers, buying shoes is tough and having an easy/painless return process is an advantage when it comes to overcoming objections and hesitations before the purchase. The fact that customers can drop off their returns at a nearby location and get their refund almost instantly has been a great boost to get first timers to the brand.

As a brand without our own physical stores, this allows us to be more competitive in the market vs the retail channel. Over Q4, we saw over half of our returns go through the drop off location! This saved us $$ as well since we were able to consolidate returns through ReturnBear vs having individual packages come back to our warehouse (Shipping in Canada is a big expense line for eCommerce).

The team at ReturnBear have been fantastic partners, they're quick to respond and always improving their platform. Highly recommend.

Palladium Canada
Canada
6 months using the app
April 21, 2023

If you want to simplify your returns process and make your customers happy, then this is the app for you. Once the app is set up, you can essentially forget all about your returns, they handle almost every aspect of the process. I cannot recommend this app enough!

Nadare Co.
Canada
6 months using the app

Support

ReturnBear can answer any questions you have about ReturnBear.

Developer

ReturnBear

130 Spadina Avenue, Suite 502, Toronto, ON, M5V 2L4, CA

Launched

June 29, 2022

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