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I use this app to manage all returns and exchanges on our store and it works perfectly. I love the features it offers and also the excellent customer service they provide. I strongly recommend this app.
quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward
the customer suport is a stand out. highly reccomend this app for anyone looking to enable easy return process for customers.
Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.
Great App, excellent customer service. The app reduced immediately the effort in handling returns. We save time, the customer has a clear tool to handle its request and we turn already returns into exchanges. Work perfectly, highly recommended.
I just installed this app and only used it for a test return so far, but I'm giving 5 stars because in going through the process of setting the app up, the assistance provided by the live chat agent was excellent. Plus, there's so many options to offer customers. I look forward to the app working perfectly.
Best customer experience ever experienced! Lian, the support guy following me, was excellent! The app itself it is also super duper useful, I don't think I am going back!
I'm using this app for a store, and from the testing phase the app was smooth as butter. Had some translations that were a bit off and needed to be double-checked, but other than that, the support was ON POINT. I mean, from my point of view, the 5 stars rating defines the app and also the support. I totally recommend this app. You'll be satisfied and your customers will be satisfied.
Switched from Return Magic to this app after trying 6 others - lifesaver! Support is great and always available. So far met all expectations. Thanks!
The customer service is outstanding. I reached out on a Saturday afternoon asking a question and had a reply from Eyal within minutes. It was very much appreciated.