Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 juin 2021

We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.

Louise Labrecque
Canada
22 jours d’utilisation de l’application
2 décembre 2021

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Chambers
Nouvelle-Zélande
22 jours d’utilisation de l’application
28 octobre 2022

Une app qui simplifie la vie, modulable sur les raisons des retours et les conditions par type de demande, pays, produit,etc... Le service client est très réactif

G-Heat®
France
22 jours d’utilisation de l’application
16 novembre 2021

Great comprehensive solution for exchange and return. The customer service is especially great - quick responses, patient and thorough.

Sonderlier
États-Unis
16 jours d’utilisation de l’application
14 juillet 2022

Can't recommend this app enough. Easy to set up as you can arrange a call after installing so they can talk you though the whole process. I had to use the chat for help a few times and they answered immediately and either did it for us or showed me how to do it. If all that wasn't enough to get you to download this app, we asked for an extra feature as we have 2 kinds of returns and they set the whole thing up for us outside of the normal plan we are on. And it only took a couple of days. Was having the type of day where nothing goes right and honestly, this kindness turned my week around. So get this app!

Awoo Pet Essentials
États-Unis
15 jours d’utilisation de l’application
24 septembre 2021

Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.

Tallmenshoes.com
États-Unis
15 jours d’utilisation de l’application
7 février 2023

The Returns Go App makes the process of returns, exchanges and refunds very efficient. The portal is easy to navigate and the customer service is great. I recommend this app to any business that is looking to streamline their returns process.

BLOSSOM BOX
États-Unis
15 jours d’utilisation de l’application
31 juillet 2021

AMAZING COMPANY! CONSTANTLY IMPROVING THEIR ALREADY AWESOME FEATURES! CEO HELPED ME AT MIDNIGHT HIS TIME AND JUMPED ON A ZOOM TO ASSIST ME! WOW!

Kelley Cawley
États-Unis
15 jours d’utilisation de l’application
15 février 2022

Awesome app! Helped me a lot to create a smooth refund and return process for me and my customers! Great value!

Arctic Sammy
Nouvelle-Zélande
15 jours d’utilisation de l’application
14 juin 2022

Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.

Nugnes 1920
Italie
14 jours d’utilisation de l’application