ReturnGO Returns & Exchanges , 301 vurderinger
Raffiner
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Etter vurdering
The best thing about setting this up is the dedication of the team we had supporting us. Noa & Junessa helped with every question, and worked with us to get this off the ground, even liasing with third parties to make sure it worked. The words of our director 'This is a game changer'
The fluidity of the service will enhance the customer journey in every way we want to enhance it.
Amazing app, and AMAZING customer service! the app simplifies our return/exchange process, saves soooo much time in handling it, and improves our customers experience.
It has a great feature of crediting customers in store credits and their customer support service goes above and beyond, they are super helpful, Very responsive on chat and emails.
The app is easy to set up, no coding needed, any question I had was answered quickly, and the value for money is great!
Highly recommended.
This is an amazing app for returns. We have been working with it for over a month now, and it reduced our return by more than 15% by making the users accept store credits instead of a return. More than that, it increased returning customers as most of the users accepting store credit buy more than the credit value, and they are happy. We highly recommend it.
One of the best portal to manage return and exchange. Highly Recommended. I asked for Help the response was super quick.
I had a great onboarding experience with Junessa. She answered all my questions and helped me setting up the returns portal for my shop. RetunrGo is a great app with many features and fair pricing. Only in design I find they could improve a little bit.
Incredibly easy to set-up and by far the BEST customer support team you can find. If you're looking for a return platform to easily handle customer returns this is the one!
L'équipe est très présente pour répondre à l'ensemble de mes questions. De plus l'application est très complète et répond à l'ensemble de mes besoins.
The best customer service you could imagine. They guided me through the whole process and set everything up. It's super easy for customer to use and incentivizes them to get store credit vs. returns. The exchange is super easy to use. Highly recommend.
THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.
This rating is reflecting the quality of the onboarding session as we do not yet have experience with managing returns through the portal.