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THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.
This rating is reflecting the quality of the onboarding session as we do not yet have experience with managing returns through the portal.
Great price, great customer service, and overall great platform! The customer service reps respond immediately and are knowledgeable and helpful and the platform is very customizable.
We've tested the most popular app and the RETURNGO is definitely the BEST. it gives the option to split btwn US and international rules, it gives the option to select ether store credit / refund / exchange. i wish we'd discovered this app months ago it would have save us a lot of time and money. highly recommended and can't wait for all the next great features their working on.
this is a fine app and customer service is helpful. thanks so much for the help. you can exchange or refund and it integrates easily.
This app is the perfect return and exchange app. Lian was so so helpful setting this all up! He was so patient. Hopped on a zoom call whenever I needed help setting up. The app is so well priced and the first App to allow exchanges and upsell/downsell. All in all they deserve 5 STARS!! I highly recommended this APP
ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.
So far excellent app with even better support. If you're looking to automate the returns process, this is the right choice.
It doesn't even seem real how helpful this app is not to mention the customer service is outstanding. SO thankful I installed this in my store!
App firstly is amazing, but let's not talk about the app, the customer support is outstanding. Yes, the app costs $10 a month, but it's so worth every penny the support, then also having a happy customer at the end of the day as well with their return being extremely easy to do.