評論 (354)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月1日

I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...

DIMA EYEWEAR
香港特別行政區
使用應用程式 11個月
ReturnGO 已回覆 2024年11月7日

Thank you for bringing this to our attention. According to both our records and Shopify's, it appears the app wasn’t uninstalled from your Shopify admin. However, we ...

2024年10月26日

Bad App. It can not cancel the plan from the dashboard

Hero Tools Fitness
美國
使用應用程式 大約2個月
ReturnGO 已回覆 2024年11月7日

Thank you for your feedback. We’re sorry to hear about your experience. Our app can be easily uninstalled from the Shopify admin, and we also provide a detailed knowledge ...

2024年3月22日

NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.

Koop
加拿大
使用應用程式 接近2年
ReturnGO 已回覆 2024年4月4日

Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you ...

2022年4月14日

This is actually a great app. One star because I was very clear from the start that I needed to do cross-border returns (US returns need to generate a USPS return label to send the return back to us in Canada). This app cannot do this. One star for me doing days of configuration only to realize it can't meet our most basic requirement - a requirement I was explicit about with the support folks I ...

Navas Lab Apparel
加拿大
使用應用程式 大約1個月
2022年11月16日

Everything that Stephen said was an option on the phone was not! a feature where the customer pays for the retun is not available, they said they are working on it and will be available next week. I was following once a week for a month, after a month I received an email confirming that the option is now available, I schedule a call. On the call the person informed me that the option is not ...

iLevel Lab
美國
使用應用程式 大約1個月
ReturnGO 已回覆 2022年11月18日

We sincerely apologize for the experience you had. It is definitely not an experience we want to provide our merchants. After investigating this issue with Stephen and our ...