ReturnGO Returns & Exchanges , 303 則評價

Junessa has been instrumental through this process. Without her assistance and knowledge we would have not been successful. As a result, the implementation has been seamless. ReturnGo in our experience is working great. Our process has become more efficient internally and our customers experience has improved as a result. Thank you Junessa! and to the great team at ReturnGo!

We started with ReturnGo a while ago and actually switched to Ecoship because of their AI solutions. Well, after about 6 requests to Ecoship customer service, I decided to switch back. This time, I actually used their customer support, which I must say is outstanding. They helped me set up the process for both of my Shopify stores and have answered questions and helped with integrations with other apps. Now that the app is set up correctly (the initial setup was actually our fault), I am very happy..
There is no comparison between the two apps and the customer support is amazing. If you have the choice, just use ReturnGo and make your life easier.

This app has been a game-changer for me and has saved me so much time. I used to use the built in Returns Portal with ShipStation, but it did not have the customization options to choose different service levels with USPS, so I was always paying Priority Returns, otherwise customers would receive errors with First Class. Now having the options to do both returns AND exchanges has simplified things so much. This app really has it all - it does take a bit to get set up and understand everything - but once you pass that learning curve it's a very solid app. I couldn't imagine being without it now. As far as Customer Service, I have worked with many people, especially Lian, and they have all been wonderful and extremely helpful!

So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.

Our company have been using ReturnGo for a few months now, and honestly, we have had nothing to a positive experience with them.

From the very first call where they showed us what they can do, their sales pitch if you like, was not pushy or too much like some of the other companies we called with at the time. Genuine, friendly and honest.

And since, every issue or query we've had they have been quick to help and where they haven't had an answer they've been keen to help and quick to deal with it.

Honestly, I wish there were more companies that were this helpful and easy to work with. Customer Service is exceptional.

For the platform itself, it's great! Easy to use, both front and back end, and accommodates everything we need from it.

Great product. Lots of options, rules, if-thens. Love the exchange function for size/color. This has cut our return/exchange request process time in half. Thank you ReturnGo!

I recently had the pleasure of using an app that left me thoroughly impressed with its professionalism and outstanding customer support. From start to finish, the experience was seamless and exceeded my expectations in every way. I would like to express my deepest appreciation for Junessa, a member of the customer support team, who went above and beyond to assist me throughout my journey. First and foremost, the app itself showcased a level of professionalism that is rarely seen in today's digital landscape. Its sleek design, intuitive interface, and comprehensive features immediately caught my attention. It was evident that a tremendous amount of thought and effort had been put into creating an exceptional user experience. And thank you a lot again Junessa really appreciated

This app handles my returns very well. The customer service is excellent! They always take the extra step to make my life easier.

The ReturnGo onboarding experience was top notch. Excellent customer service from Junessa and Tali. The service provided and functionality offered is equal to competitors but at a fraction of the price. Happy with our switch, and look forward to staying with ReturnGo for a long time.

Easily the most user & budget friendly return app we have used. Their customer support is A+! Highly recommend.