Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

September 8, 2022

Had some difficulty setting up the App but a customer service member names Junessa invited me to a zoom call and she set up every little detail for me. She was brilliant.

Alan Paine UK
United Kingdom
10 months using the app
Edited January 31, 2022

First off, never seen such awesome customer support team on any app before. Kudos to the team - every single one (most recent Junessa)! Now on a technical and operational side, this APP is genius, and makes all exchanges seamless for both sellers and customers... this review is being written after 10 months of actually operating with the app so rest assured this is SOLID! Keep it going guys, hopefully one day people can select exchanges within the portal itself... nonetheless, this is 110% perfect AS IS! Thank you! ✌✨

Gym Apparel Egypt
Egypt
10 months using the app
April 9, 2022

This is a great App. If you're looking a return & exchange portal, I highly recommend it and customer service is just outstanding.

INAMORE
United States
10 months using the app
March 24, 2022

i use this app to assist with customer returns and exchanges. This app changed my life! it is so easy to use and the service team is extremely fast at responding and always assists anywhere required

Sapphire Swim
Australia
10 months using the app
March 18, 2022

Amazing app and support. They helped us to translate the app on our language and adjust it to our needs.

NOLD
Bulgaria
10 months using the app
September 27, 2021

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!

FLSK Products
Germany
9 months using the app
July 14, 2021

I used this app and loved it, very helpful and the support is so good!
love the team. thank you for your work!

BEN Men Wear
Israel
9 months using the app
January 31, 2022

Really nice one to handle your returns. Had a lot of problems with all my returns, now everything is super easy!

MyMiningGear
Germany
9 months using the app
January 27, 2022

We have started using this app recently - The functionalities are great and it will definitely assist us in simplifying our return processes. Also, customer support is always online and happy to assist on questions and difficulties whilst setting up. Looking great so far!

AMELI ZURICH
Switzerland
9 months using the app
March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

Pietro Brunelli
Italy
9 months using the app