Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Popular with businesses in the United States

From $9.97/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

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151 - 160 of 184 reviews


Location United States
Time spent using app About 1 month

Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.

DOTI Robotic Home Cleaning

Location Canada
Time spent using app 17 days

Much more features and options in this one compared to the counterparts. Very friendly customer support and some very ambitious future plans for this app.


Location United States
Time spent using app 5 months

Amazing app, and AMAZING customer service!
If you don't have it yet, download it. It will save you so much time from doing the usual back and forth with your customers. Install and add your carrier (don't forget to add $ balance like I did at first) to get your prepaid labels sent to your customer. Put everyhing on automated and let it go.

dalia + jade

Location United States
Time spent using app 5 months

I love that I can just set it and forget it. This app takes care of all the tedious work. I has saved me time and saved me from a lot of headaches.
I think one of the best things about this app/company is the EXCELLENT customer service. I love that I can just chat with support get my questions answered quickly. If I ever have any troubles, I know I can count on their help.
Thank you!!!


Location India
Time spent using app 3 days

I am still in the trial period of this app and can already tell this is a great product with an awesome team behind it. These guys are super responsive and ready to help and take suggestions even on a sunday!! They are coming up with great integrations in the future to support our use cases. Bravo, great find! Awesome app and team

Tgow Sports

Location Italy
Time spent using app 8 months

really good app. is helping me a lot with the returns i'm dealing with. must say really advance AI as well.


Location Portugal
Time spent using app 3 months

This app is amazing! But Avid is simply fantastic! Could not ask more! Thank you ReturnGo for your support and app!

Kelley Cawley

Location United States
Time spent using app 15 days


BEN Men Wear

Location Israel
Time spent using app 9 months

I used this app and loved it, very helpful and the support is so good!
love the team. thank you for your work!

ALT. Fragrances

Location United States
Time spent using app 5 months

By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. The Return Go App continually has gotten better since we first installed it onto our store. For the price and value offered I would say to look no further than this Return and Exchange Portal!