Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Popular with businesses in the United States

From $17/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

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151 - 160 of 212 reviews

Gaia & Dubos

Location Canada
Time spent using app 7 days

THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.

Coterie Boutique

Location United States
Time spent using app 8 months

Going great so far! Quick to respond in chat. User friendly platform and makes our job much easier Thanks


Location New Zealand
Time spent using app 22 days

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Sugar Loaf Clothing

Location United Kingdom
Time spent using app 5 months

Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!


Location Philippines
Time spent using app About 2 months

It's very easy to ask for support for this app. There is always someone to answer your query in less than 2 minutes of waiting. Reyn Valera spent almost 3 hours Zooming with me to succesfully setup my Returns and Exchange Portal! That's a feat. It's amazing how she walked me step-by-step setting up the app in a friendly manner and calming soft instructions. It gained my trust too to ReturnGo customer support.
All the *******************stars I can give. Keep it up!
Best regards,
Mariano Tagayun


Location South Africa
Time spent using app About 3 hours

This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!


Location United States
Time spent using app 16 days

Great comprehensive solution for exchange and return. The customer service is especially great - quick responses, patient and thorough.

SBD Apparel

Location United Kingdom
Time spent using app 6 days

ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.


Location South Africa
Time spent using app About 6 hours

This has been one of the best customer experiences ever, highly recommended. The app is also working great and they personalized it for me according to my needs. Thank you so much for the great service and keep up the good work.

deWiz Golf

Location Sweden
Time spent using app 9 days

Incredibly easy to set-up and by far the BEST customer support team you can find. If you're looking for a return platform to easily handle customer returns this is the one!