Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

May 26, 2021

The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick!
Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.

LE TRE
Israel
4 months using the app
September 14, 2021

ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos

LM ESPER
Brazil
4 months using the app
September 28, 2022

Great app. Does what all the other more expensive apps do. Very helpful customer service too. Recommends if you want to save hundreds of dollars on returns!

GARÇON
Canada
4 months using the app
February 17, 2022

Amazing app! Makes managing returns and exchanges so simple! Very user friendly with the extremely helpful support team who are extremely knowledgeable and quick with solutions.

ZERESOUQ
United Arab Emirates
4 months using the app
June 2, 2022

Application très efficace, service et accompagnement très efficace. Nous recommandons sans hésitation

Quintessence
France
4 months using the app
February 2, 2022

I have never seen an app with such amazing customer service. I had so many questions that Nica helped me solve so quickly. She was so patient with me and answered all the questions I had with so much detail. She is the reason that I feel so happy with this app and will continue after my free trial. I'm so excited to be accepting returns with so much ease and comfort now! Thank you Nica!

Laurine's
United States
4 months using the app
July 29, 2022

Excellent app to process your returns! The team helped us to set up our complex returned rules and developed additional features upon our requests.
We have tested multiple return apps after ReturnMagic sunset and found this one as the best option that exists in the Shopify app store. Highly recommend!

Ghospell
United Kingdom
4 months using the app
September 9, 2021

I used this app to reduce our customer service touchpoints on returns & exchanges. The constant updates/development into this app have been incredible to our success.

Atsuko
United States
4 months using the app
November 15, 2022

看來看去,這個退換貨的軟體最好用。
目前只需要兩種語言,這個軟體最基礎的方案剛剛好很夠我用,當我在進行中文和EN的本地化遇到疑問時,客服非常專業且迅速的回覆我的問題。 價格合理、介面也淺顯易懂,對於不是IT出身的我,在使用上完全沒有遇到困難。 推薦!!!!!

知性女人 Femme Elegante
Taiwan
4 months using the app
January 30, 2022

HIGHLY RECOMMEND! Its a great returns app with lots of features and a very responsive support team. Excited to see how they grow in the future.

Poppy Scrubs
United States
4 months using the app