Return & Exchange Portal
Manage Returns, Exchanges, Refunds, Return Labels & Credits
Popular with businesses in the United States
Speed tested: low impact to your online store
I have researched all of the major returns platforms and decided to ReturnGo for our store. I couldn't be happier with the app! There are some features I've requested that the ReturnGo team responded they're currently working on building it out. Sounds like their development team has a great plan in place and I'm really excited about what the app currently provides, as well as what they'll be launching in the future. The value we're going to get from this app is incredible!
Their team is so quick to respond to all of my questions, it's definitely worth scheduling a call with them when you install! Really wonderful customer service! I know several of them by name because they're so helpful :)
Takes a bit of learning to figure out but it is SUPER helpful and worth it. Support is amazing about going above and beyond to make sure app does exactly what you need it to do!
Amazing app, and AMAZING customer service! the app simplifies our return/exchange process, saves soooo much time in handling it, and improves our customers experience.
It has a great feature of crediting customers in store credits and their customer support service goes above and beyond, they are super helpful, Very responsive on chat and emails.
The app is easy to set up, no coding needed, any question I had was answered quickly, and the value for money is great!
Amazing app! It totally simplifies returns/exchanges. Worth every penny. Eyal & Aviad were an amazing help to my experience!
Dani-Rae & Company
Eyal went above and beyond with helping me set up this app. I was very overwhelmed at first trying to figure everything out, and he helped me with all of my concerns.
I use this app since a week, and it is great for user experience! Every exchange or refund request is converted into Shopify! The best thing is to have the opportunity to chat with the support for any question. They are super nice and take a lot of comments in consideration. They work hard to add future improvements, and propose always better. I recommend 300% !!
Aurelie from HASTKO
Over the Rainbow
Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!
Great app and their customer service is really very professional. They are very responsive! I recommend
타파웨어 코리아 공식 온라인스토어
Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.
We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.