Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Popular with businesses in the United States

From $17/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

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161 - 170 of 214 reviews


Location South Africa
Time spent using app About 6 hours

This has been one of the best customer experiences ever, highly recommended. The app is also working great and they personalized it for me according to my needs. Thank you so much for the great service and keep up the good work.

deWiz Golf

Location Sweden
Time spent using app 9 days

Incredibly easy to set-up and by far the BEST customer support team you can find. If you're looking for a return platform to easily handle customer returns this is the one!

Vapour Beauty

Location United States
Time spent using app 3 months

This app requires some significant setup time and testing, but once we got that done, the app has worked great. The few glitches that we've run into have been addressed promptly and thoroughly by the development team, and they've even accommodated us with a custom feature we needed. The interface is perfect for teams wanting a highly-customized portal and dynamic features. It's made the returns process so much more streamlined and organized. We're very happy.


Location United States
Time spent using app 2 months

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.

Leonisa - Panamá

Location Panama
Time spent using app 2 months

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Lavinia Lingerie

Location United States
Time spent using app 29 days

The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.

Kamo Fitness

Location Romania
Time spent using app 10 days

Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.

Bolufe Boutique

Location United States
Time spent using app About 3 hours

This app is exactly what we were looking for to help ease the return request/process for customers and us. The customer service is also excellent, with quick responses and the ability to setup video calls!

Alliance Fitness Gear

Location United States
Time spent using app 4 days

App firstly is amazing, but let's not talk about the app, the customer support is outstanding. Yes, the app costs $10 a month, but it's so worth every penny the support, then also having a happy customer at the end of the day as well with their return being extremely easy to do.

FLSK Products

Location Germany
Time spent using app 9 months

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!