ReturnGO Returns & Exchanges , 249 reviews

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 12, 2021

This app requires some significant setup time and testing, but once we got that done, the app has worked great. The few glitches that we've run into have been addressed promptly and thoroughly by the development team, and they've even accommodated us with a custom feature we needed. The interface is perfect for teams wanting a highly-customized portal and dynamic features. It's made the returns process so much more streamlined and organized. We're very happy.

Vapour Beauty
United States
Time spent using app: Over 1 year
October 7, 2021

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.

United States
Time spent using app: 2 months
October 7, 2021

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Leonisa - Panamá
Time spent using app: 2 months
October 6, 2021

The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.

Lavinia Lingerie
United States
Time spent using app: 29 days
October 5, 2021

Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.

Kamo Fitness
Time spent using app: 10 days
September 27, 2021

This app is exactly what we were looking for to help ease the return request/process for customers and us. The customer service is also excellent, with quick responses and the ability to setup video calls!

Bolufe Boutique
United States
Time spent using app: About 3 hours
Edited September 27, 2021

App firstly is amazing, but let's not talk about the app, the customer support is outstanding. Yes, the app costs $10 a month, but it's so worth every penny the support, then also having a happy customer at the end of the day as well with their return being extremely easy to do.

Alliance Fitness Gear
United States
Time spent using app: 4 days
September 27, 2021

The app is super user friendly and easy to set up. Customer service is always there to support the implementation and help wherever it is needed. Great team - great product - very recommendable!

FLSK Products
Time spent using app: 9 months
September 24, 2021

Customer support is so far so good. App exactly what we need it for and they have upgrade or updates from time to time. Chat support is always helpful and replies within a few hours.
United States
Time spent using app: 15 days
September 20, 2021

This app is very worthwhile using. It has all the features we look for in a returns portal and new ones we didnt know existed. The team work really hard to make sure that they provide the best possible product and their service levels are incredible.

United Kingdom
Time spent using app: 4 months