Reviews (327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for streamlining the returns and exchanges process, enhancing efficiency for both businesses and customers. It features a user-friendly interface for easy management of returns, customizable options, and integration with other services. Merchants appreciate the time savings for customer support teams and the actionable insights from analytics dashboards. The app is also supported by a responsive customer service team, available 24/7, praised for their proactive help in setup and customization. Regular updates and responsiveness to feedback contribute to its continuous improvement, boosting customer satisfaction and efficient return management across multiple Shopify stores.
Refine
-
By rating
ReturnGo has been pretty awesome to work with! We made MANY requests when making the jump to the new portal to fit our needs and they did their best to make it happen or help with an alternative solution! Their Customer Service is the BOMB!! SOO Very Helpful! We are so happy so far!!
Best returns app on Shopify hands down. Extremely customisable, very good support and looks very professional. App is updated constantly and keeps getting awesome new features - unlike other apps which are rarely updated. The price is worth very penny. Highly recommend.
This app is amazing! But Avid is simply fantastic! Could not ask more! Thank you ReturnGo for your support and app!
Can't recommend this app enough! Their customer service team has been amazing (especially Junessa) in helping us get set up and this app has really helped us to provide better levels of service to our customer base! 5 stars
Excellent app to organise all your returns and exchanges. Makes the process easy for the customer as well as for the store managers. Fantastic support, always ready to help (do these people ever sleep?). The returns solution is a must for any serious ecommerce store owner. Saves tons of time. Highly recommended.
It really does make the returns process smooth with flexible options like store credit. The support to set things up and then deal with issues is outstanding.
i use this app to deal with returns, its simple and very efficient . lets you fully customize the return and exchange portal to allow you to run your store more efficiently
Fabulous App and really great immediate support on Live Chat! Would recommend this App to companies who have to manage alot of returns.
Estamos muy contentos con la colaboración con ReturnGo. Hemos propuesta varias implementaciones en lo poco que llevamos trabajando con ellos y siempre están dispuestos a escuchar y mejorar la experiencia de cliente!
The ReturnGo team is amazing and been so helpful with set up and questions as they come up. Highly recommended.