ReturnGO Returns & Exchanges , 247 reviews

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 25, 2021

Eyal went above and beyond with helping me set up this app. I was very overwhelmed at first trying to figure everything out, and he helped me with all of my concerns.

Dani-Rae & Company
United States
Time spent using app: 3 days
June 25, 2021

I use this app since a week, and it is great for user experience! Every exchange or refund request is converted into Shopify! The best thing is to have the opportunity to chat with the support for any question. They are super nice and take a lot of comments in consideration. They work hard to add future improvements, and propose always better. I recommend 300% !!
Aurelie from HASTKO

Time spent using app: About 1 month
June 24, 2021

Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!

Over the Rainbow
Time spent using app: 10 days
June 23, 2021

Great app and their customer service is really very professional. They are very responsive! I recommend

Time spent using app: 2 days
June 10, 2021

Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.

타파웨어 코리아 공식 온라인스토어
South Korea
Time spent using app: 2 months
June 9, 2021

We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.

Louise Labrecque
Time spent using app: 22 days
June 9, 2021

Great functionalities and even better customer service. Best one we had and we tried a few.
Highly recommended!

Bayu The Label
Time spent using app: About 5 hours
June 7, 2021

Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.

Sugarman Creations
United States
Time spent using app: 3 days
Edited June 22, 2021

We are very happy with ReturnGo. The app performs very well in terms of customer experience and we love the idea of the return score. We had some early implementation problems, as are to be expected with such a new product, but the support by the team was outstanding and all is fixed by now. Our only wishes are for automatic return label creation (Germany&Europe) and a bit faster back-end in general. We can really recommend this App!

Zeitgeist Vintage
Time spent using app: 3 months
May 26, 2021

The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick!
Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.

Time spent using app: 4 months