Reviews (327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the returns and exchanges process, enhancing efficiency for both businesses and customers. It features a user-friendly interface for easy management of returns, customizable options, and integration with other services. Merchants appreciate the time savings for customer support teams and the actionable insights from analytics dashboards. The app is also supported by a responsive customer service team, available 24/7, praised for their proactive help in setup and customization. Regular updates and responsiveness to feedback contribute to its continuous improvement, boosting customer satisfaction and efficient return management across multiple Shopify stores.
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It's very easy to ask for support for this app. There is always someone to answer your query in less than 2 minutes of waiting. Reyn Valera spent almost 3 hours Zooming with me to succesfully setup my Returns and Exchange Portal! That's a feat. It's amazing how she walked me step-by-step setting up the app in a friendly manner and calming soft instructions. It gained my trust too to ReturnGo customer support.
All the *******************stars I can give. Keep it up!
Best regards,
Mariano Tagayun
LeisureField
great app !!! i would use it forever !
thanks a lot i would love to help ppl to use it super useful
This month, we began transitioning from Returnly to ReturnGO. Despite this being a significant undertaking for ReturnGO, they provided us with exceptional customer service, displaying professionalism and care. As for the app itself, we have encountered a few technical difficulties (which is to be expected when migrating to a new app), but their live chat assistance has been invaluable in resolving our issues. So far, so good.
Awesome returns app! Great functionality, nice price and super good support. The integrations work and it has streamlined our operation and removed much manuality. Two thumbs up!
This app has really allowed my company to simplify the returns process. I had a little trouble at first setting and understanding the parameters but the help has been great! They are always available and able to help me with any issues quickly!
What a relief! We were looking for a returns app to make our life simpler and tried ReturnGO because of their exceptional reviews on customer support. Turn out their features are just as great! I recommend meeting with their support for onboarding – they met with us twice, helped throughout, and were always patient and friendly.
Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.
מערכת מעולה שמאפשרת לבצע התאמות ולהתאים את עצמה כמו כפפה ליד.
סטיבן והצוות נותנים שירות ומענה מיידי לכל בעיה/בקשה, גם אם הפיצ'ר עדיין לא קיים הם עושים הכל כדי להשלים את החסר ולתת מענה. בין אם ברמת הקוד, הדרכות, תיקונים ועוד ועוד... ממליץ בחום!
GREAT SUPPORT TEAM AND VERY GOOD APP - They answered me quickly and helped me with everything I needed
Customer support is fantastic. Always available during the week 24/7 for immediate assistance. Always polite and helpful as well. Very refreshing. They will work with you until your issue is resolved to your complete satisfaction. Highly recommended!