Had some difficulty setting up the App but a customer service member names Junessa invited me to a zoom call and she set up every little detail for me. She was brilliant.
Excellent app and Great Support.
These guys are always ready to help
I can count on this guys every time to get anything resolved.
Just got this and so far so good! Customer service is OUTSTANDING!!!! They are so very helpful and took time to explain everything!
Very helpful customer service - they always respond quickly and follow up promptly. They have always worked to provide us with solutions and tweaks to their program to best serve our store.
I have nothing but great things to say about this app. The customer service is stellar and the app works very well. The team is extremely happy to help with any issues we've had.
Feature Rich Return and Exchange portal. Option to choose products directly in exchange section should be made available soon. Decent support.
I used this app to set up our whole Returns and Exchanges portal. Ellaine was the best help and helped make the process smooth and easy the whole way through!
I tested multiple apps (Loop, Rich Returns, Happy Returns and PostCo 360) before settling on ReturnGO. Reasons why; - Best overall value with cost as a factor
- Most flexible and easy to tailor to your unique business processes
- Most options / connections to 3rd party carrier aggregators like Shippo, Shipstaion, Sendcloud etc
- Very quick and easy setup
- Support is instant and extremely helpful with onboarding offered! (Mike was great).
- UI + UX is clean
- No hidden upgrades or add-ons you have to pay for Feature rich Honestly, you can't go wrong with this, I've been trying to find the right solution for a couple of months now.
Firstly, customer service was helpful during the installment process. They clarified every point for us. Also, the UX is user-friendly. They helped us, especially on language conversion. Every steps are simplified. Merchants who use Money Order in their stores could use efficiently. IBAN check feature is trust point for merchants. Thanks for the great service again!
The support team has always been extremely helpful and quick to respond. Top-notch customer support! They take feature suggestions into consideration as the app grows and have continued to make this helpful returns tool even more convenient to use.