Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

June 29, 2023

Top notch customer service and everything works great after getting used too. would highly recommend to improve the return workflow of your store!

ספינאלי בע"מ
Israel
21 days using the app
July 28, 2023

The team's assistance was remarkably helpful, competent, and prompt. They scheduled a Zoom call to demonstrate the app's functionalities, guide us on its usage, and discuss the settings, ensuring our staff was properly trained. The app itself is straightforward and user-friendly, and knowing that there's a supportive team backing it gives us peace of mind.

Eva Franco
United States
About 1 year using the app
November 22, 2023

Fantastisk support - de svarer hurtigt og udførligt på alle de udfordringer vi har haft.

Ivylee Australia
Australia
4 months using the app
May 16, 2023

ReturnGo is such a Great app. Plus their support team is super responsive! Definitely recomment this app!

Mia Mod
United States
About 1 year using the app
July 12, 2023

The ReturnGo team is amazing and been so helpful with set up and questions as they come up. Highly recommended.

YUASA Menswear
United States
About 2 months using the app
June 28, 2023

We went from processing returns manually to ReturnGO. Great improvement and support is always great.

High Country Outfitters
United States
Over 1 year using the app
October 4, 2023

Absolutely friendly, totally helpfully!!!

TERMINAL X
Greece
About 1 year using the app
May 19, 2023

Really powerful return management app, lot's of options for returns and exchange. And very responsive support team :)

Plámenna Fashion Boutique®
Bulgaria
5 months using the app
August 2, 2023

I just did the onboarding process, going from Returnly to ReturnGO. My first impressions are that ReturnGo is much more intuitive and user-friendly on the back-end. And the front-facing customer experience seems to be better too. Also, my onboarding specialist was AMAZING. She walked me through everything with the nicest manner and with lots of explanantion.

OTTE Gear
United States
About 2 hours using the app
September 13, 2023

i like the efficient customer support

Memsaab
United Arab Emirates
About 1 month using the app