Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Popular with businesses in the United States

From $17/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

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51 - 60 of 213 reviews

Valérie Simon

Location Canada
Time spent using app 9 days

L'équipe est très présente pour répondre à l'ensemble de mes questions. De plus l'application est très complète et répond à l'ensemble de mes besoins.

Fighters Market

Location United States
Time spent using app 3 months

Their customer service is awesome, definitely needs some updates but I know that will come with time! Very satisfied with the app and how run!


Location Australia
Time spent using app 4 months

Easy to use and set up. Fast helpful customer service when needed, would recommend to other Shopify stores


Location Canada
Time spent using app 3 months

Used after Return Magic shut down. Works well, notable improvement to Return Magic. Would recommend if looking for affordable return portal.

Noa Sharon Designs

Location Israel
Time spent using app 5 months

What I love most about this app is the endless possibilities. Once you've got the hang of it and covered your returns preferences, you can move on to create a customer retention methods and much more.

Ideal Place Market

Location United States
Time spent using app 3 months

I've needed help twice - and both times, Junessa has jumped right on and handled my issues. Incredible customer service. So many apps make you leave a message and wait for an email - I delete those apps. This is the way.

Nugnes 1920

Location Italy
Time spent using app 14 days

Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.

KX Pilates

Location Australia
Time spent using app 3 days

Love the app. Has made returns process much easier with visibility on why things are being returned. Moved over from a different up and couldn't be happier! Recommend! Also, the Customer Service team are fantastic!


Location Canada
Time spent using app 3 days

Does exactly what we needed it to do, and the staff is very helpful and answers our questions within an hour! Great app and great service, thank you.

Kinsley Armelle

Location United States
Time spent using app 2 months

ReturnGo has been pretty awesome to work with! We made MANY requests when making the jump to the new portal to fit our needs and they did their best to make it happen or help with an alternative solution! Their Customer Service is the BOMB!! SOO Very Helpful! We are so happy so far!!