Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Popular with businesses in the United States

From $9.97/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

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51 - 60 of 188 reviews


Location United States
Time spent using app About 2 months

Works very well and is a great value. We previously used a much more expensive solution and it only had a few more features. This one gets the job done for way less.

LLUME Jewelry

Location Canada
Time spent using app About 1 month

These guys are relentlessly committed to customer success -- which is prob what matters most in any app/product/partner -- so I gotta recommend them. I installed and self-onboarded and had some issues. The founder got on a call and walked me thru everything. TBH, I walked away thinking, "I gotta talk with my customers more; this guy is what good business looks like." Besides the people, what's gonna make this app a winner in the long run is that it offers customers who want to make returns a LOT of incentives/options to keep the item, donate it, get store credit, that we don't have to make painful refunds. That's an amazing feature and at a starting price of $10 it makes this app a fantastic choice for any sized store.

Passione di gina/ Made With Love In Italy

Location United States
Time spent using app 2 days

Returngo gets 10 stars!! This is a great app not only for all the great exchange and return features made simply but the amazing customer service and on boarding support that comes along with it!! Unmatched in the industry!! I especially love how the app offers the customer the option of a gift card or store credit to potentially convert the sale into a future one! Not to mention the valuable customer data that comes along with it. Thank you ReturnGo you are Awesome!!

Stylish Kiwi

Location New Zealand
Time spent using app 2 months

very good app and customer service is so good and helpful so I am planning to work with them for my Shopify store

Tragic Beautiful

Location Australia
Time spent using app 12 days

Their support is sublime. Incredibly helpful throughout the entire process and they even gave me access to features that were in beta.


Location United States
Time spent using app 7 days

We've tested the most popular app and the RETURNGO is definitely the BEST. it gives the option to split btwn US and international rules, it gives the option to select ether store credit / refund / exchange. i wish we'd discovered this app months ago it would have save us a lot of time and money. highly recommended and can't wait for all the next great features their working on.

Tagu Lolium SRL

Location Romania
Time spent using app 2 days

Good UI/UX, and great customer service. We were looking for a return app for some time, that is easy to use and has a good UI/UX. Also, the customer service has always responded to our ticket in 30 seconds, with the right answers.
Until now, we are really happy with the app.

the last conspiracy

Location Denmark
Time spent using app About 21 hours

Fantastisk app. Den sparer os for en masse tid, og det hele er struktureret og giver samtidig en god kundeoplevelse.


Location Denmark
Time spent using app 4 months

We are using ReturnGo on multiple Shopify stores. Great setups and customization possibilities.
Plug and play with great integration partners and sweet and helpfull team.


Location United States
Time spent using app 2 months

i use this app to deal with returns, its simple and very efficient . lets you fully customize the return and exchange portal to allow you to run your store more efficiently