ReturnGO Returns & Exchanges , 301 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.
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These guys have some of the best support i've seen from all apps on Shopify. Also I tested multiple return apps, this is definitely the best i've seen.
We are using ReturnGo on multiple Shopify stores. Great setups and customization possibilities.
Plug and play with great integration partners and sweet and helpfull team.
Extremely happy with this app and the customer service! Super responsive staff with my endless questions. I am not a pro so needed some assistance to understand things. Chris was extremely patient and understanding and helped me accomplish my goals. Their chat feature for help was awesome and got me the help in needed immediately. Been using this app for a year now and makes returns and exchanges run smoothly. Highly recommend!
I have nothing but great things to say about this app. The customer service is stellar and the app works very well. The team is extremely happy to help with any issues we've had.
Their reviews are accurate - this app and their customer service is amazing! They are open 24/7 and were able to jump on a Zoom call and fix an issue in 10 mins that I'd worked on for hours. THANK YOU!!!
Good UI/UX, and great customer service. We were looking for a return app for some time, that is easy to use and has a good UI/UX. Also, the customer service has always responded to our ticket in 30 seconds, with the right answers.
Until now, we are really happy with the app.
Excellent customer service! All the problems we have encountered so far have been resolved within minutes/hours!
AMAZING customer support and a pretty seamless returns app - pricing is great, customizability is great. Just wish that the tracking from stamps.com communicated with the app so each return would automatically move into the correct category (i.e., shipment in progress, shipment received, etc.) but this is just a minor inconvenience for an otherwise wonderful, easy app!
Super service et très rapide! J'ai été accompagnée tout au long du processus dans mes différents questionnements. Très satisfaite!
I've been using Return Go for over a year now, and it has significantly reduced the time and effort required for managing returns through the exchange portal. Our customers greatly appreciate this user-friendly tool for initiating return requests, and it instills confidence in their shopping experience.