Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

September 18, 2023

Love the service they order, very clear and easy to use.

Joybees Footwear Canada
Canada
Over 2 years using the app
May 11, 2023

ReturnGo is a specialized tool with very innovative and smart solutions. The system can draw orders numbers from multiple shopify stores in one front end. The whole flow can also be implemented on your website as an embedded solution, so it really feels like a native tool. Also defects can be handled within the tool. Junessa (our star) and Eyal (CEO) have been extremely helpful and kind. They've put a lot of effort into setting everything up and even they even implemented some custom development. Patta got love for ReturnGo.

PATTA
Netherlands
3 months using the app
May 23, 2023

Easily the most user & budget friendly return app we have used. Their customer support is A+! Highly recommend.

fabrik
Australia
Over 2 years using the app
Edited August 2, 2023

Return Go has really come through for us when it comes to all the support, requirements of a robust platform. We are very impressed, and believe it is a great value for the price. You won't regret giving them a try!!!

Buffalo Jackson Trading Co.
United States
About 1 year using the app
September 8, 2023

It really does make the returns process smooth with flexible options like store credit. The support to set things up and then deal with issues is outstanding.

Sun Amante
United Kingdom
2 months using the app
May 9, 2023

ReturnGo is a boutique return tool with a very personal approach. The feature sets are rich and very smart. We were specifically drawn to the tool because it can handle multiple shopify stores in one single return portal. Also the fact that the portal can be embedded and has features like defects within the return process was something we were looking for. Junessa (our hero) and Eyal (CEO) have been extremely helpful during implementation. I would advice any other company to go with ReturnGo.

Patta
Netherlands
3 months using the app
July 6, 2023

This app is incredible. It's saved our business tons of time and effort as it makes returns and exchanges a breeze. It's one of the core apps to keeping our returns process simple and easy.

Murgs
United Kingdom
Over 1 year using the app
June 26, 2023

Can't recommend this app enough! Their customer service team has been amazing (especially Junessa) in helping us get set up and this app has really helped us to provide better levels of service to our customer base! 5 stars

Just Golf Stuff
Canada
2 months using the app
July 25, 2023

Nica and Chris did an amazing job with my tricky request. They came up with a perfect solution which shall help us immensely! Very satisfied.

noho
United States
About 1 year using the app
April 24, 2023

quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward

TruDiamonds UK
United Kingdom
8 months using the app