ReturnGO Returns & Exchanges , 247 reviews

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 11, 2023

Fabulous App and really great immediate support on Live Chat! Would recommend this App to companies who have to manage alot of returns.

Crocs South Africa
South Africa
Time spent using app: About 2 months
January 7, 2023

This is the best app out there for a reasonable price. This has all the features of the overpriced ones. And, the support group is GREAT. We use this on Jane Win Jewelry, and I use this app for a number of my other eComm clients. No returns app is perfect, but this has the best combo of features, price, and support. Cheers team

Jane Win by Jane Winchester Paradis
United States
Time spent using app: 7 months
January 5, 2023

Super application qui va nous simplifier la vie !
Le service client est top et très réactif. J'ai eu besoin d'un peu d'aide pour tout paramétrer et comprendre le fonctionnement et j'ai bien été accompagnée :)
Merci !

My Choupi Chouz
Time spent using app: 22 days
January 5, 2023

Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses

United Kingdom
Time spent using app: 2 days
December 28, 2022

We've been using this app for a while and it works great. In addition, they have the best customer support.

Shamans Market
United States
Time spent using app: 7 months
December 7, 2022

Wonderful, easy to use app with great support!!! Makes it very easy for me, my staff, and my customers. THank you!

Sugar Bee Clothing
United States
Time spent using app: 10 months
December 1, 2022

If you have more than one warehouse, this app is for you as it can return to multiple locations, which other apps are lacking. The installation is fast and easy, and the team is great.

United States
Time spent using app: About 1 month
November 30, 2022

We were previously using ReturnMagic, once they shut down we were looking for a good replacement. Thus we have done trials with many other companies.
After a lot of searching, we have found ReturnGo to be a great fit for our company!
There are so many automations that really make the return/exchange process as easy as possible!
We are a small company and Junessa did an amazing job at making this the right choice for us!
She responded to our questions promptly and was more than happy to help us every step of the way from step by step instructions to zoom meetings. We cannot thank her enough. The support team is also very quick to find solutions.

Everything Summercamp
United States
Time spent using app: 28 days
November 28, 2022

Great customer service and support, very responsive and helpful. The return platform works great and has every feature you could want. We use the analytics to see how we are doing and if we need to make adjustments on an item.

Forest Ink
United States
Time spent using app: 6 months
November 23, 2022

ReturnGO is the best for creating a returns portal on your Shopify store. We came with pretty complicated requests, and they successfully helped us achieve the results we need for our brand. They offer the support you could have or imagine. Thanks Eyal, Noa & team for all your efforts.

Lady Pipa
Time spent using app: 2 months