Return & Exchange Portal

Return & Exchange Portal

by ReturnGO

Convert refunds into Store-Credit & Exchanges using AI

5.0 of 5 stars(10 reviews)


Automate your customers' returns with a branded self-service portal. Switch returns into repurchases using instant credit resolutions.

Store-Credit Solution

A store-credit solution that seamlessly integrates into your store. Customers will be able to use store-credit at the cart and checkout.


An easy to use, intuitive interface for you and your customers. We integrate with any shop. No manual installation required.

About Return & Exchange Portal

ReturnGO technology works to give your customers the best alternative to return refunds while maximizing your profits.

ReturnGO is the only app that uses data to calculate how much store-credit your customer's request is worth. Our smart algorithm will create a variety of options for your customers, so they can choose their own preferred alternative. Putting the ball back in their court, you can improve customer satisfaction and create a positive return and exchange experience.

Why ReturnGO?

  • Easily manage your returns with RMA
  • Convert returns into revenue using store-credit
  • One-click exchange
  • A branded, self-service portal
  • Maximizing profits
  • Reduce your return rate & churn
  • Build customer loyalty
  • Improve customer experience
  • Decrease customer service emails
  • White-label solution
  • Mobile-friendly
  • Multi-currency
  • Any language

How Does It Work?

  • Integration: ReturnGO integrates easily with your Shopify store, with no extra code needed.

  • Instant credit resolutions based on AI: We offer instant store-credits to your customers by predicting their behaviors to maximize their LTV. You can choose which options we will give to your customers; Keep the item, Donate it, or Ship it back later.

  • User experience: ReturnGO gives your customers a better return journey, including full transparency. With an immediate store-credits option, your customer can spend again instantly.

  • Brand loyalty: New customers are fun, loyal customers are the best! Smooth and positive return experience will lead to lasting, strong relationships with customers.

  • Analytics: Everything you need to know about your customers' returns on one page. Real-time data about every return request, expanded dashboard, and all-important profit metrics.

Friendly customer service

We're here to help you, 7 days a week!


Pricing 30-day free trial


  • Return & Exchange portal
  • Supports Store-Credit and Refund
  • Encourages exchanges using AI (optional)
  • Any language
  • Unlimited use

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

The Silence Co

We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+


Awesome app ! Awesome customer service ! We are now on a whole next customer service level ! Thanks a lot !


Return Go is a fantastic application that allows you to easily manage returns from all over the world. It is very easy to set up and allows you to choose from many types of resolution. The technical support is super efficient, responds very quickly and always tries to fulfill all the requests. Absolutely recommended!!