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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
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- Populær hos butikker som din
- Hjemmehørende i USA
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- USPS
- Gorgias
- Canada Post
- Shippo
- Shipstation
- Sendcloud
Kategorier
Returneringsmuligheder
Returbehandling
- Automatiske godkendelser
- Returneringsportal
- Tilpassede politikker
- Ikke-returnerbare varer
- Returneringsfrister
- Årsager til returnering
- Flere sprog
- Fragtlabels
- Returneringssporing
- SMS-notifikationer
- Mailnotifikationer
- Tilpasset branding
- Refusionshåndtering
- Lageropdateringer
- Kundeblokeringslister
- Analyser
Sporing
Priser
Return Guard
Gratis at installere
Unlimited returns. Coverage fees & return label costs billed monthly. All Pro features except shipping integrations.
- Return Guard features
- ReturnGO return labels
- Return Guard revenue share
Starter
$23 om måneden
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14-dages gratis prøveperiode
Premium
$147 om måneden
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- Shipping integrations
14-dages gratis prøveperiode
Pro
$297 om måneden
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Shop Now
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics & API
14-dages gratis prøveperiode
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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (334)
We've had zero problems with this app since we installed in a few years ago. Very easy customer experience for our customers. When we want to make changes to our account or policies or shipping methods, they are happy to jump on a call with you and walk you through it. Mike was extremely helpful when i had to reach out for additional assistance. Would for sure recommend to brands small and larger.
ReturnGO has honestly made a huge difference to our returns process. It was super easy to set up and get running, and the dashboard is really straightforward to use.
The support team has also been amazing, quick to reply, friendly, and always helpful whenever we’ve had a question or needed help with something.
Since we started using it, returns have been way more efficient and less of a headache for our team. It’s saved us a ton of time and made things smoother for our customers too. Definitely recommend it if you’re looking to simplify your returns!
We've had consistently great experiences with Return Go. The customer service team is always responsive, helpful, and efficient. Issues are resolved quickly and communication is clear. It’s reassuring to know that any problems are handled with care and professionalism. Highly recommend based on the quality of support alone!
Agent was very helpful. However, there are a few things that, as a store owner, I simply do not understand. Most important to me is that a gift can be exchanged for a credit. in your system, RMAs are set to be sent to the person who ordered the product. There needs to be an optiion for a gift recipient to request an RMA with the RMA being sent to them, not to the the person who sent them the gift. It is quite embarrassing for a giftee to be informed by the gifter that they received an RMA for a return on the gift they sent.
The app is great. Our returns are seamless and we can collect our return data easily. The customer service (chat) is efficient at resolving problems!
Support
Appsupport leveres af ReturnGO.
Eller besøg deres supportportalRessourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
14. september 2020 · Ændringslog
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