Om denne app
Lanceret
14. september 2020 · Ændringslog
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Returnering og ombytning , Sporing af kundeordrerFungerer sammen med
USPS, Gorgias, Canada Post, Shippo, Shipstation, SendcloudAutomate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Indeholder tekst, der ikke er oversat
Priser
Starter
$23 om måneden
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14-dages gratis prøveperiode
Premium
$121 om måneden
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
14-dages gratis prøveperiode
Pro
$297 om måneden
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
14-dages gratis prøveperiode
Enterprise
$417 om måneden
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous returns
- Multi-store plan
- Dedicated account manager
- Actionable insights
- Auto-refund
- Auto-exchange
- ERPs
14-dages gratis prøveperiode
Starter
$23 om måneden
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14-dages gratis prøveperiode
Premium
$121 om måneden
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
14-dages gratis prøveperiode
Pro
$297 om måneden
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
14-dages gratis prøveperiode
Enterprise
$417 om måneden
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous returns
- Multi-store plan
- Dedicated account manager
- Actionable insights
- Auto-refund
- Auto-exchange
- ERPs
14-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
303 anmeldelser
I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.
I could not be happier with the customer service provided by ReturnGo. I'm starting my own business and have never done something like this before so I have a lot of questions! The ReturnGo team is always really quick to respond and explains things in simple terms so I can understand them which is so helpful. Nothing is too much trouble! Highly recommend.
NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.
Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you received. We understand that we missed the mark in providing you with a satisfactory experience.
Continuous improvement is one of our core values, and although our current process is working well for thousands of customers, we recognize the need to address the difficulties you experienced.
After multiple attempts to contact you over the past week to try and understand the issue and work towards a resolution, we understand that you prefer to explore other options. However, we would welcome the opportunity to regain your trust and demonstrate our commitment to improvement.
We appreciate your feedback and look forward to serving you better in the future.
Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!
Great product, very flexible, does what it's supposed to do and does it right. Simple to setup.
And absolutely AMAZING, stellar customer support. Very responsive, won't waste your time, gets straight to the point, helpful - turns out if wasn't a problem with the app but a mistake of our staff.
Om denne app
Lanceret
14. september 2020 · Ændringslog
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Returnering og ombytning , Sporing af kundeordrerFungerer sammen med
USPS, Gorgias, Canada Post, Shippo, Shipstation, SendcloudUdviklet af ReturnGO
Om ReturnGO
4,9 i gennemsnitlig bedømmelse
3 års erfaring med at udvikle apps til Shopify App Store
Arieh Shenkar St 1,, Herzeliya, 4672501, IL
Support
Skriv en beskedsupport@returngo.ai
Denne udvikler tilbyder ikke direkte support på Dansk.
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