Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Credits & Return Labels

Ab $9.97/Monat. 14-tägiger kostenloser Test. Es können zusätzliche Gebühren anfallen.

Abschnitt Schlüsselwerte

Automate Returns Management

Automate RMA's & customer return policy with a branded self-service return portal. Turn refunds & returns into exchange or store credit.

Exchanges & Store Credit

Our store credit solution integrates into your store. Customers can use store credit at checkout with seamless app integration.

Generate Return Labels

Automate return order shipping labels & processing with app integrations from: Shippo, Shipstation, USPS & more.

Return & Exchange Portal

Return & Exchange Portal

Automate Returns & Exchanges with ReturnGO’s returns & exchange portal. Give your customers a better alternative to return refunds.

ReturnGO keeps the customer in the loop and creates a positive order return and exchange experience. Configure your custom returns management portal to match your store policy rules.

Easy Returns & Exchange

Return and exchange management can be a challenge. ReturnGO makes product exchanges and returns easy with just a few clicks!

Customized Returns Portal

Fully customized return portal from the layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.

Configure your Return Policy

Save time and money by tracking and managing all of your return requests in one place.

Store Credit

ReturnGO’s store credit system works seamlessly with all stores, without the need for manual gift cards.

Return Score AI (Optional)

Our AI algorithm creates a variety of options for your customers to choose their preferred alternative to refunds to maximize your profit and LTV.

Supported Resolutions

  • Refund to the original payment method
  • Return store credit
  • One-click exchange
  • Refund to Bank Account (IBAN, for COD payments)
  • Keep the item (ReturnGO AI)
  • Ship back later (ReturnGO AI)
  • Donate item (ReturnGO AI)

Hassle-free Returns Management

Track and manage all your product returns and RMA requests in one place. Setup custom return rules for every order return, product exchange & refund.

Cancel Order

Let customers cancel unfulfilled orders. Increase customer satisfaction while reducing time spent on order cancellations and future customer returns.

Prepaid Return Shipping Labels

Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.

Manage Returns Dashboard

Using the Manage Returns Dashboard, you can set up custom return reasons and statuses to ensure that all returns are handled according to your store's return policy.

Track and monitor product returns and send automatic emails to your customers as RMAs progress through each stage.

Gift Returns

The Gift Returns functionality allows recipients of gifts to submit a request for a store return or exchange through the returns portal.

Easy Setup

Setting up ReturnGO is as easy as 1,2,3! Set up your return center in under 5 minutes with our easy-to-use system. Automatically track all your RMA's, Returns & Exchanges today.

Customer Support

Whether you have a question about setting up your return portal or want to optimize the returns management process, our team is here to help.

Launch-Datum

Integriert mit

  • Shippo
  • Shipstation
  • Sendcloud
  • USPS
  • Gorgias
  • Canada Post
Return & Exchange Portal

Return & Exchange Portal

Automate Returns & Exchanges with ReturnGO’s returns & exchange portal. Give your customers a better alternative to return refunds.

ReturnGO keeps the customer in the loop and creates a positive order return and exchange experience. Configure your custom returns management portal to match your store policy rules.

Easy Returns & Exchange

Return and exchange management can be a challenge. ReturnGO makes product exchanges and returns easy with just a few clicks!

Customized Returns Portal

Fully customized return portal from the layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.

Configure your Return Policy

Save time and money by tracking and managing all of your return requests in one place.

Store Credit

ReturnGO’s store credit system works seamlessly with all stores, without the need for manual gift cards.

Return Score AI (Optional)

Our AI algorithm creates a variety of options for your customers to choose their preferred alternative to refunds to maximize your profit and LTV.

Supported Resolutions

  • Refund to the original payment method
  • Return store credit
  • One-click exchange
  • Refund to Bank Account (IBAN, for COD payments)
  • Keep the item (ReturnGO AI)
  • Ship back later (ReturnGO AI)
  • Donate item (ReturnGO AI)

Hassle-free Returns Management

Track and manage all your product returns and RMA requests in one place. Setup custom return rules for every order return, product exchange & refund.

Cancel Order

Let customers cancel unfulfilled orders. Increase customer satisfaction while reducing time spent on order cancellations and future customer returns.

Prepaid Return Shipping Labels

Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.

Manage Returns Dashboard

Using the Manage Returns Dashboard, you can set up custom return reasons and statuses to ensure that all returns are handled according to your store's return policy.

Track and monitor product returns and send automatic emails to your customers as RMAs progress through each stage.

Gift Returns

The Gift Returns functionality allows recipients of gifts to submit a request for a store return or exchange through the returns portal.

Easy Setup

Setting up ReturnGO is as easy as 1,2,3! Set up your return center in under 5 minutes with our easy-to-use system. Automatically track all your RMA's, Returns & Exchanges today.

Customer Support

Whether you have a question about setting up your return portal or want to optimize the returns management process, our team is here to help.

Launch-Datum

Integriert mit

  • Shippo
  • Shipstation
  • Sendcloud
  • USPS
  • Gorgias
  • Canada Post

Preisgestaltung 14-tägiger kostenloser Test

Standard

$9.97/Monat

25 returns included. $0.50 per extra return

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$49.97/Monat

100 returns included. $0.50 per extra return

  • All Standard features
  • AI-backed instant store credit
  • Gift Returns
  • Item donation
  • Order cancellations
  • App integrations (e.g. Gorgias)

Pro

$174.97/Monat

350 returns included. $0.50 per extra return

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • 5 languages

* Alle Gebühren werden in USD berechnet.
** Wiederkehrende Gebühren, einschließlich monatlicher oder nutzungsabhängiger Gebühren, werden alle 30 Tage in Rechnung gestellt.

Bewertungen

4.9 von 5 Sternen

Die Gesamtbewertung spiegelt den aktuellen Status der App wider. Es werden alle App-Bewertungen berücksichtigt, aber die aktuellsten Bewertungen werden priorisiert.

  • 5 von 5 Sternen
    98% der Bewertungen sind 5 Sterne
  • 4 von 5 Sternen
    1% der Bewertungen sind 4 Sterne
  • 3 von 5 Sternen
    1% der Bewertungen sind 3 Sterne
  • 2 von 5 Sternen
    0% der Bewertungen sind 2 Sterne
    0
  • 1 von 5 Sternen
    1% der Bewertungen sind 1 Sterne

LLUME Jewelry

This is a really good app and has competitive pricing for basic return and exchange functionality. It really can do just about anything, but it is very difficult and confusing to set up. Great functionality, pricing and features, but setting it up for basic return or exchange use cases is a steep learning curve compared to other apps.

Passione di gina/ Made With Love In Italy

Returngo gets 10 stars!! This is a great app not only for all the great exchange and return features made simply but the amazing customer service and on boarding support that comes along with it!! Unmatched in the industry!! I especially love how the app offers the customer the option of a gift card or store credit to potentially convert the sale into a future one! Not to mention the valuable customer data that comes along with it. Thank you ReturnGo you are Awesome!!
--

Stylish Kiwi

very good app and customer service is so good and helpful so I am planning to work with them for my Shopify store

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