Esittelykuvagalleria
Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
- Kohokohdat
- Toimii uusimpien teemojen kanssa
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- USPS
- Gorgias
- Canada Post
- Shippo
- Shipstation
- Sendcloud
Luokat
Palautusvaihtoehdot
Palautusten hallinnointi
- Automaattiset hyväksynnät
- Palautusportaali
- Mukautetut käytännöt
- Ei-palautettavat tuotteet
- Palautusikkuna
- Palautusten syyt
- Monikielisyys
- Lähetystarrat
- Palautusten seuranta
- Tekstiviesti-ilmoitukset
- Sähköposti-ilmoitukset
- Mukautettu brändäys
- Maksun palautusten hallinnointi
- Varastopäivitykset
- Asiakkaiden estolistat
- Analytiikka
Seuranta
Hinnoittelu
Return Guard
Ilmainen asennus
Unlimited returns. Coverage fees & return label costs billed monthly. All Pro features except shipping integrations.
- Return Guard features
- ReturnGO return labels
- Return Guard revenue share
Starter
$23 /kuukausi
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14 päivän maksuton kokeilu
Premium
$147 /kuukausi
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- Shipping integrations
14 päivän maksuton kokeilu
Pro
$297 /kuukausi
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Shop Now
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics & API
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (328)
ReturnGO has honestly made a huge difference to our returns process. It was super easy to set up and get running, and the dashboard is really straightforward to use.
The support team has also been amazing, quick to reply, friendly, and always helpful whenever we’ve had a question or needed help with something.
Since we started using it, returns have been way more efficient and less of a headache for our team. It’s saved us a ton of time and made things smoother for our customers too. Definitely recommend it if you’re looking to simplify your returns!
Agent was very helpful. However, there are a few things that, as a store owner, I simply do not understand. Most important to me is that a gift can be exchanged for a credit. in your system, RMAs are set to be sent to the person who ordered the product. There needs to be an optiion for a gift recipient to request an RMA with the RMA being sent to them, not to the the person who sent them the gift. It is quite embarrassing for a giftee to be informed by the gifter that they received an RMA for a return on the gift they sent.
I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps our customers to easily get the return labels and submit return requests, leaving our team focused on things that require attention.
ReturnGO is a good app that does what we need it to, but the support is what really brings the service to the next level. Mike, in particular, has gone above and beyond in making sure our returns process is optimized. He is truly an A+ representative of the company.
The app is great. Our returns are seamless and we can collect our return data easily. The customer service (chat) is efficient at resolving problems!
Tuki
Sovelluksen tuen tarjoaa ReturnGO.
Tai vieraile heidän tukiportaalissaanResurssit
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Kehittäjä
Lanseerattu
14. syyskuu 2020 · Muutosloki
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