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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Contient du texte non traduit
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- USPS
- Gorgias
- Canada Post
- Shippo
- Shipstation
- Sendcloud
Catégories
Options de retour
Gestion des retours
- Approbations automatisées
- Portail des retours
- Politiques personnalisées
- Articles non retournables
- Délais de retour
- Motifs de retour
- Multilingue
- Étiquettes d’expédition
- Suivi des retours
- Notifications par SMS
- Notifications par e-mail
- Image de marque personnalisée
- Gestion des remboursements
- Mises à jour des stocks
- Liste noire d’e-mails clients
- Analyses de données
Suivi
Tarification
Starter
$23 / mois
20 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Essai gratuit de 14 jour(s)
Premium
$147 / mois
110 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- Shop Now
- White label portal
- Item donation
- Cancel order
- Shipping integrations
- AI-powered instant store credit
Essai gratuit de 14 jour(s)
Pro
$297 / mois
300 returns included/month. $0.90 per extra return. Add-ons & Integrations available.
- All Premium features plus:
- Advanced Automation
- Packing slips
- Item validation
- ERPs integrations
- Auto-mark as done
- Unlimited languages
- Advanced analytics & API
Essai gratuit de 14 jour(s)
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (365)
Easy to configure and the live chat support is exceptional. It's been a game-changer for our customer experience with returns, and has also significantly reduced workload for our small customer support team.
A great app and support team.
ReturnGo has made our returns process far more efficient, allowing customers to generate return labels and QR codes easily.
We required additional assistance, and the support team was outstanding – extremely helpful, responsive, and patient throughout, taking the time to ensure everything worked exactly as needed.
Highly recommended.
Support team are always prompt and helpful to identify a solution when experiencing ways to adjust the returns process for us.
Assistance
Assistance relative à l’application fournie par ReturnGO.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
14 septembre 2020 · Journal des changements
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