ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

月額$23から。 14日間の無料体験。
評価 (4.9)
レビュー
開発者

このアプリについて

公開日

2020年9月14日 · 変更ログ

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. さらに表示する
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

価格設定

14日間の無料体験

Starter

$23/月

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

$121/月

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$297/月

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

$417/月

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

Starter

$23/月

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

$121/月

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$297/月

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

$417/月

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

301件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月5日

I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.

Weatherproof Garment
アメリカ合衆国
アプリの使用期間:約2年
2024年4月5日

I could not be happier with the customer service provided by ReturnGo. I'm starting my own business and have never done something like this before so I have a lot of questions! The ReturnGo team is always really quick to respond and explains things in simple terms so I can understand them which is so helpful. Nothing is too much trouble! Highly recommend.

Blue Sky Day the Label
オーストラリア
アプリの使用期間:24日
2024年3月22日

NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.

Koop
カナダ
アプリの使用期間:2年弱
ReturnGOが返信しました 2024年4月4日

Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you received. We understand that we missed the mark in providing you with a satisfactory experience.

Continuous improvement is one of our core values, and although our current process is working well for thousands of customers, we recognize the need to address the difficulties you experienced.

After multiple attempts to contact you over the past week to try and understand the issue and work towards a resolution, we understand that you prefer to explore other options. However, we would welcome the opportunity to regain your trust and demonstrate our commitment to improvement.

We appreciate your feedback and look forward to serving you better in the future.

編集日:2024年4月8日

Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!

MahaShe
オーストラリア
アプリの使用期間:4ヶ月
2024年1月7日

Great product, very flexible, does what it's supposed to do and does it right. Simple to setup.
And absolutely AMAZING, stellar customer support. Very responsive, won't waste your time, gets straight to the point, helpful - turns out if wasn't a problem with the app but a mistake of our staff.

Mabel Chong
アメリカ合衆国
アプリの使用期間:1年以上

このアプリについて

公開日

2020年9月14日 · 変更ログ

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

開発者:ReturnGO

ReturnGOの詳細情報

平均評価:4.9

Shopify App Store向けのアプリ構築経験:3年

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

サポート

メッセージを送信

support@returngo.ai

この開発者は日本語での直接的なサポートを提供していません。

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