ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

월 $23부터. 14일 무료 체험. 추가 요금이 부과될 수 있습니다.
평점(5.0)
리뷰
개발자

앱 소개

출시됨

2020년 9월 14일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. 더 보기
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

요금제

14일 무료 체험

Starter

월 $23

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

월 $121

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

월 $297

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

월 $417

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

Starter

월 $23

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

월 $121

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

월 $297

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

월 $417

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 289개

전체 평점
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2023년 9월 29일

So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.

Starwides
미국
앱 사용 기간 1년 초과
2023년 10월 2일

Our company have been using ReturnGo for a few months now, and honestly, we have had nothing to a positive experience with them.

From the very first call where they showed us what they can do, their sales pitch if you like, was not pushy or too much like some of the other companies we called with at the time. Genuine, friendly and honest.

And since, every issue or query we've had they have been quick to help and where they haven't had an answer they've been keen to help and quick to deal with it.

Honestly, I wish there were more companies that were this helpful and easy to work with. Customer Service is exceptional.

For the platform itself, it's great! Easy to use, both front and back end, and accommodates everything we need from it.

Element Karbon
영국
앱 사용 기간 4개월
2023년 8월 22일

This app has been a game-changer for me and has saved me so much time. I used to use the built in Returns Portal with ShipStation, but it did not have the customization options to choose different service levels with USPS, so I was always paying Priority Returns, otherwise customers would receive errors with First Class. Now having the options to do both returns AND exchanges has simplified things so much. This app really has it all - it does take a bit to get set up and understand everything - but once you pass that learning curve it's a very solid app. I couldn't imagine being without it now. As far as Customer Service, I have worked with many people, especially Lian, and they have all been wonderful and extremely helpful!

BlitzBeatz
미국
앱 사용 기간 대략 1년
2023년 11월 8일

We started with ReturnGo a while ago and actually switched to Ecoship because of their AI solutions. Well, after about 6 requests to Ecoship customer service, I decided to switch back. This time, I actually used their customer support, which I must say is outstanding. They helped me set up the process for both of my Shopify stores and have answered questions and helped with integrations with other apps. Now that the app is set up correctly (the initial setup was actually our fault), I am very happy..
There is no comparison between the two apps and the customer support is amazing. If you have the choice, just use ReturnGo and make your life easier.

Armor Concepts
미국
앱 사용 기간 6일
2023년 10월 19일

We've found the returns app to be a valuable tool that simplifies our return process and enhances our efficiency. It's incredibly user-friendly, and we would recommend it to others. The help center is also quick and effective.

Miss Runway Boutique
오스트레일리아
앱 사용 기간 대략 1개월

앱 소개

출시됨

2020년 9월 14일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

ReturnGO 제공

ReturnGO 정보

평점 5.0

Shopify 앱스토어용 앱 빌드 경력 3년

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

지원

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support@returngo.ai

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

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