Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
요금제
Starter
$23 /월
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14일 무료 체험
Premium
$121 /월
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
14일 무료 체험
Pro
$297 /월
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
14일 무료 체험
Enterprise
$417 /월
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous returns
- Multi-store plan
- Dedicated account manager
- Actionable insights
- Auto-refund
- Auto-exchange
- ERPs
14일 무료 체험
Starter
$23 /월
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14일 무료 체험
Premium
$121 /월
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
14일 무료 체험
Pro
$297 /월
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
14일 무료 체험
Enterprise
$417 /월
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous returns
- Multi-store plan
- Dedicated account manager
- Actionable insights
- Auto-refund
- Auto-exchange
- ERPs
14일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 303개
Great app and customer service as always!
NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.
Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you received. We understand that we missed the mark in providing you with a satisfactory experience.
Continuous improvement is one of our core values, and although our current process is working well for thousands of customers, we recognize the need to address the difficulties you experienced.
After multiple attempts to contact you over the past week to try and understand the issue and work towards a resolution, we understand that you prefer to explore other options. However, we would welcome the opportunity to regain your trust and demonstrate our commitment to improvement.
We appreciate your feedback and look forward to serving you better in the future.
I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.
Great service
Customer service at ReturnGO has been amazing and has bent over backwards to help a small business with its returns portal. Would definitely recommend it!
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