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Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Shopify app insights
  • Populär bland företag i USA

Från  $9.97/månad. 14-dags gratis testversion. Ytterligare avgifter kan tillkomma.

Höjdpunkter i appen

  • Hastighetstestat: liten påverkan på din webbshop

Del av nyckelvärden

Automate Returns Management

Automate RMAs and customer return policy with a branded self-service return portal. Easily manage and track returns and exchange requests.

Exchanges & Store Credit

Turn refunds and returns into product exchanges or store credit. Our store credit solution integrates directly into your store.

Generate Return Labels

Automate return order shipping labels and processing through supported shipping carriers including Shippo, Shipstation, USPS and more.

App details

Return & Exchange Portal

Return & Exchange Portal

Automate your returns process with ReturnGO’s Returns & Exchange Portal. Provide your customers alternatives to refunds such as offering product exchanges and store credit.

ReturnGO keeps your customers in the loop and creates a positive orders return and exchange experience. Configure your custom returns management portal to match your store policy rules.

Easy Returns & Exchange

Return and exchange management can be a challenge. ReturnGO makes product exchanges and returns easy with just a few clicks!

Customized Returns Portal

Fully customize your return portal layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.

Customized Return Policy

Define rules, eligibility conditions, resolutions and return reasons as part of your store’s return policy.

Store Credit

ReturnGO’s store credit system integrates seamlessly with all stores, with no need for manual gift cards.

Return Score AI (Optional)

Our Return Score AI algorithm creates a variety of options for your customers to choose from as their preferred alternative to refunds, maximizing your profit and LTV.

Supported Resolutions

  • Refund to the original payment method
  • Refund as store credit
  • One-click exchange
  • Refund to bank account (IBAN, for COD payments)
  • Keep the item (ReturnGO AI)
  • Ship back later (ReturnGO AI)
  • Donate the item (ReturnGO AI)

Returns Management Dashboard

Track and manage product returns and RMA requests in one place. Set up custom return rules and statuses, send automated emails to your customers, monitor returns, exchanges, and refund processes.

Manage Returns Requests Efficiently

  • Offer product exchange
  • Customize automated email notifications
  • Automatically or manually approve refunds
  • Create a personalized return policy

Product Exchange

Customize your product exchange policy to enable customers to exchange items for different variants or products. Define product exchange eligibility conditions and resolutions as part of your return policy.

Cancel Order

Let customers cancel unfulfilled orders. This increases customer satisfaction while reducing your time spent on order cancellations and customer returns.

Prepaid Return Shipping Labels

Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.

Gift Returns

ReturnGO’s returns portal enables gift recipients to request a return or exchange.

Easy Setup

Easily set up your personalized return center in under 5 minutes with our intuitive system.

Customer Support

Our support team is always available to help you set up your returns portal and optimize your returns management process.

Automatically track your RMA's, Returns & Exchanges today.

Lanseringsdatum

Integrerar med

  • Shippo
  • Shipstation
  • Sendcloud
  • USPS
  • Gorgias
  • Canada Post
Return & Exchange Portal

Return & Exchange Portal

Automate your returns process with ReturnGO’s Returns & Exchange Portal. Provide your customers alternatives to refunds such as offering product exchanges and store credit.

ReturnGO keeps your customers in the loop and creates a positive orders return and exchange experience. Configure your custom returns management portal to match your store policy rules.

Easy Returns & Exchange

Return and exchange management can be a challenge. ReturnGO makes product exchanges and returns easy with just a few clicks!

Customized Returns Portal

Fully customize your return portal layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.

Customized Return Policy

Define rules, eligibility conditions, resolutions and return reasons as part of your store’s return policy.

Store Credit

ReturnGO’s store credit system integrates seamlessly with all stores, with no need for manual gift cards.

Return Score AI (Optional)

Our Return Score AI algorithm creates a variety of options for your customers to choose from as their preferred alternative to refunds, maximizing your profit and LTV.

Supported Resolutions

  • Refund to the original payment method
  • Refund as store credit
  • One-click exchange
  • Refund to bank account (IBAN, for COD payments)
  • Keep the item (ReturnGO AI)
  • Ship back later (ReturnGO AI)
  • Donate the item (ReturnGO AI)

Returns Management Dashboard

Track and manage product returns and RMA requests in one place. Set up custom return rules and statuses, send automated emails to your customers, monitor returns, exchanges, and refund processes.

Manage Returns Requests Efficiently

  • Offer product exchange
  • Customize automated email notifications
  • Automatically or manually approve refunds
  • Create a personalized return policy

Product Exchange

Customize your product exchange policy to enable customers to exchange items for different variants or products. Define product exchange eligibility conditions and resolutions as part of your return policy.

Cancel Order

Let customers cancel unfulfilled orders. This increases customer satisfaction while reducing your time spent on order cancellations and customer returns.

Prepaid Return Shipping Labels

Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.

Gift Returns

ReturnGO’s returns portal enables gift recipients to request a return or exchange.

Easy Setup

Easily set up your personalized return center in under 5 minutes with our intuitive system.

Customer Support

Our support team is always available to help you set up your returns portal and optimize your returns management process.

Automatically track your RMA's, Returns & Exchanges today.

Lanseringsdatum

Integrerar med

  • Shippo
  • Shipstation
  • Sendcloud
  • USPS
  • Gorgias
  • Canada Post

Prissättning 14-dagars gratis testversion

Standard

$9.97/månad

25 returns included. $0.50 per extra return

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$49.97/månad

100 returns included. $0.50 per extra return

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$174.97/månad

350 returns included. $0.50 per extra return

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • 5 languages

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

5.0 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

Counts per rating level
  • 98 % av betygen är 5 stjärnor
  • 1 % av betygen är 4 stjärnor
  • 0 % av betygen är 3 stjärnor
  • 0 % av betygen är 2 stjärnor
  • 1 % av betygen är 1 stjärnor

Lista över recensioner

Filter and sort reviews

  • Soft Classic

    Plats Storbritannien

    The customer service of this app is superb! When I got questions that were hard to solve by myself. The customer service staff Nikki sent me a Zoom meeting link and discussed my questions through an online call. She shared her computer screen, opened my portal on her computer, and then helped me finish the setting. With her help, I am able to launch my portal very quickly. Thank you very much again, Nikki, I really appreciate your time and help, and I wish you a beautiful week ahead!!

  • Om Organics

    Plats Kanada
    Tid som ägnats åt att använda appen 3 dagar

    Best customer service I have received from any other Shopify app. Seriously impressive. The backend was easy to navigate and so far we have not run into any issues.

  • Harbour City Dog Gear

    Plats Australien
    Tid som ägnats åt att använda appen 23 dagar

    A really good returns app. It has almost everything I need; it falls short only due to the nature of my products - I need to provide a 3 items to 1 item exchange, but ReturnGo can only do 1 to 1.
    The resolutions and policies etc to me seem to be a little more complex than they need to be and they have confused me at times, but help was always available when needed.
    Other than that, I am pleased with it and I've kept the app on my site until I decide whether to stick with it and do some manual exchanges when necessary or revert to all manual.
    I tried 5 -6 other return apps (in my budget) before trying ReturnGo and it was the best by far.
    Customer service has been very good - prompt, helpful and friendly.

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