Automate Returns Management
Automate RMA's & customer return policy with a branded self-service return portal. Turn refunds & Returns into exchange or store credit.
Exchanges & Store Credit
Our store credit solution integrates into your store. Customers can use store credit at checkout with seamless app integration.
Generate Return Labels
Automate return order shipping labels & processing with app integrations from: Shippo, Shipstation, UPS, FedEx & more.
About Return & Exchange Portal
ReturnGO’s returns & exchange portal gives your customers the best alternative to return refunds while maximizing your profits.
ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom returns management system based on your store policy rules and configuration.
Easy Returns & Exchange
Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks!
Customized Returns Portal
Our return portal is fully customized to your brand. From the layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.
Configure your Return Policy
Save time and money by tracking and managing all of your return requests in one place.
ReturnGO’s store credit system works seamlessly with all stores, without the need for manual gift cards.
Return Score AI (Optional)
Our AI algorithm will create a variety of options for your customers to choose their preferred alternative to refunds to maximize your profit and LTV.
- Refund to the original payment method
- Return store credit
- One-click exchange
- Refund to Bank Account (IBAN, for COD payments)
- Keep the item (ReturnGO AI)
- Ship back later (ReturnGO AI)
- Donate item (ReturnGO AI)
Hassle-free Returns Management
Get up to speed with returns management: Track and manage all your product returns and RMA requests in one place. ReturnGO return manager: Track every product return, product exchange & refund.
Let customers cancel unfulfilled orders. Increase customer satisfaction while reducing time spent on cancel order emails and future returns.
Prepaid Return Shipping Labels
Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.
Shippo, Shipstation, SendCloud, UPS, USPS, DHL, FedEx, & more.
Manage Returns Dashboard
With the Manage Returns Dashboard, you can set up custom reasons and statuses to follow the workflow of your store returns. Track and monitor returns while sending out automatic email notifications to your customers as they move through the different statuses.
Gift Returns allows gift recipients to submit a return order request for store return or exchange.
Setting up ReturnGO is as easy as 1,2,3! Set up your return center in under 5 minutes with our easy-to-use system. Automate and track all your RMA's, Returns & Exchanges today.
Whether you want to optimize your returns process or have a question setting up your return center our team is here to help.
Pricing 14-day free trial
60 returns included. $0.50 per extra return
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Sugar Loaf Clothing
Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!
It's very easy to ask for support for this app. There is always someone to answer your query in less than 2 minutes of waiting. Reyn Valera spent almost 3 hours Zooming with me to succesfully setup my Returns and Exchange Portal! That's a feat. It's amazing how she walked me step-by-step setting up the app in a friendly manner and calming soft instructions. It gained my trust too to ReturnGo customer support.
All the *******************stars I can give. Keep it up!
This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!