Automate your customers' returns with a branded self-service portal. Switch returns into repurchases using instant credit resolutions.
A store-credit solution that seamlessly integrates into your store. Customers will be able to use store-credit at the cart and checkout.
An easy to use, intuitive interface for you and your customers. We integrate with any shop. No manual installation required.
About Return & Exchange Assistant
ReturnGO technology works to give your customers the best alternative to return refunds while maximizing your profits.
ReturnGO is the only app that uses data to calculate how much store-credit your customer's request is worth. Our smart algorithm will create a variety of options for your customers, so they can choose their own preferred alternative. Putting the ball back in their court, you can improve customer satisfaction and create a positive return and exchange experience.
- Easily manage your returns with RMA
- Convert returns into revenue using store-credit
- One-click exchange
- A branded, self-service portal
- Maximizing profits
- Reduce your return rate & churn
- Build customer loyalty
- Improve customer experience
- Decrease customer service emails
- White-label solution
- Any language
How Does It Work?
Integration: ReturnGO integrates easily with your Shopify store, with no extra code needed.
Instant credit resolutions based on AI: We offer instant store-credits to your customers by predicting their behaviors to maximize their LTV. You can choose which options we will give to your customers; Keep the item, Donate it, or Ship it back later.
User experience: ReturnGO gives your customers a better return journey, including full transparency. With an immediate store-credits option, your customer can spend again instantly.
Brand loyalty: New customers are fun, loyal customers are the best! Smooth and positive return experience will lead to lasting, strong relationships with customers.
Analytics: Everything you need to know about your customers' returns on one page. Real-time data about every return request, expanded dashboard, and all-important profit metrics.
Friendly customer service
We're here to help you, 7 days a week!
Pricing 30-day free trial
Return & Exchange portal
Supports Store-Credit and Refund
Encourages exchanges using AI (optional)
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Silk & Salt
Amazing app for returns with innovative options - I recommend to any ecommerce store! This app reduced our return by giving the option for store credits instead of a refund.
Great staff and excellent customer service!
We just started using this yesterday, but so far it seemed to integrate very nicely with our Shopify store and we have high hopes for this app! Can't wait to see what gets added to it in the future as business needs change and evolve. :)
This is an amazing app for returns. We have been working with it for over a month now, and it reduced our return by more than 15% by making the users accept store credits instead of a return. More than that, it increased returning customers as most of the users accepting store credit buy more than the credit value, and they are happy. We highly recommend it.