ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

From $17/month. 14-day free trial. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

September 14, 2020 · Changelog

Languages

English

Integrates with

Shippo, Shipstation, Sendcloud, USPS, Gorgias, Canada Post

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Use actionable insights based on AI and returns data to increase your bottom line and optimize your returns workflow.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Use actionable insights based on AI and returns data to increase your bottom line and optimize your returns workflow. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pricing

14-day free trial

Standard

$17/month

20 returns included. $0.95 per extra return & add-ons available

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$97/month

110 returns included. $0.90 per extra return & add-ons available

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$267/month

350 returns included. $0.85 per extra return & add-ons available

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • White label portal
  • 5 languages

Enterprise

$850/month

1000 returns included. $0.95 per extra return

  • Dedicated account manager
  • 24/7 human customer support
  • Multi-store plan and quota
  • Actionable return insights
  • Data analysis
  • Global solution

Standard

$17/month

20 returns included. $0.95 per extra return & add-ons available

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$97/month

110 returns included. $0.90 per extra return & add-ons available

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$267/month

350 returns included. $0.85 per extra return & add-ons available

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • White label portal
  • 5 languages

Enterprise

$850/month

1000 returns included. $0.95 per extra return

  • Dedicated account manager
  • 24/7 human customer support
  • Multi-store plan and quota
  • Actionable return insights
  • Data analysis
  • Global solution

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

246 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 24, 2023

ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.

Thread®
United States
Time spent using app: About 1 month
Edited March 23, 2023

insane assistance , thank you angelo for the fast and detailed support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Glamory De
United Kingdom
Time spent using app: 8 days
March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

Pietro Brunelli
Italy
Time spent using app: 9 months

About this app

Launched

September 14, 2020 · Changelog

Languages

English

Integrates with

Shippo, Shipstation, Sendcloud, USPS, Gorgias, Canada Post

Built by ReturnGO

About ReturnGO

4.9 average rating

2 years building apps for the Shopify App Store

Support

Send a message

support@returngo.ai

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