Calificación general
5
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
9 de octubre de 2023

Seamlessly solved my international customer return processing. Easy to use online portal and attentive account manager. Would recommend if you do not have overseas 3PL and would like to provide a better customer return experience.

MORROW+MINT Int'l
RAE de Hong Kong (China)
Alrededor de 1 año usando la aplicación
21 de marzo de 2024

Return Helper excels with its seamless functionality, user-friendly interface, transparent pricing, and outstanding customer service. From automated return labels to intuitive navigation, it simplifies return management. With upfront fees and responsive support, it's a must-have for efficient Shopify stores. Solid five stars.

UbiBot Online Store
RAE de Hong Kong (China)
4 de julio de 2023

Very satisfied with the overseas warehouse service!

I would like to take this opportunity to express my compliments on your overseas warehouse service! Whether it is the accuracy of shipping labels, the efficient operation of the operation center, or the excellent after-sales service, your team has done a great job.

First of all, I really appreciate your professionalism and accuracy in shipping labels. The fact that all packages were delivered on time and that every shipping label was accurate gives me a lot of confidence in your logistics services.

Secondly, I would like to give a special thanks to your operations center team. They handled my orders and inventory management efficiently, ensured that all items were stored safely and properly, and saved me a lot of time and effort in the return and exchange operation process.

Also, I must compliment you on your after-sales service. Every time I had a question or needed help, your customer service team always responded patiently, promptly and provided an effective solution. This attention to detail and customer-first attitude makes me feel very satisfied.

Uniforms World
China
4 meses usando la aplicación
4 de diciembre de 2023

1 Easy to use.
2 UI is very user friendly and intuitive
3 The customer service is helpful and responsive.

Projext & Co. tw
Taiwán
5 minutos usando la aplicación
21 de julio de 2023

Their service is precisely what our business required as it manages the entire return process. They offer competitive pricing and excellent support as well.

Topologie International
RAE de Hong Kong (China)
2 meses usando la aplicación
17 de julio de 2023

Easy to use, platform is very user friendly, the supporting team are very professional and responsible.

KICKS CREW
Estados Unidos
6 meses usando la aplicación
12 de julio de 2023

We have shopped around for apps to assist with our Returns and Return Helper stands out as the most efficient and advanced out of any on the market right now. Our account rep Paul is very responsive and is able to address all queries in an effective manner. The interface of the Return Helper platform is easy to navigate and the functionality has assisted us greatly in navigating international returns!

LUSANA
Australia
8 días usando la aplicación
12 de julio de 2023

Their service is exactly what I needed and handles the entire return process for our business. Their prices are competitive and their support is also great.

Studio Sunneva
Reino Unido
23 días usando la aplicación
16 de diciembre de 2022

It took me a long time to find software like this, their service fills a gap in the market, great job.

Uncle Hector
RAE de Hong Kong (China)
3 meses usando la aplicación
9 de marzo de 2023

They solved exactly the gap we've been trying to close for months now. The prices are fair, and perhaps the most competitive one currently in the market.

The UX may have room for improvement, but this is easily negated by their prompt customer service.

Highly recommend!

HYDRAGUN CA
Singapur
25 días usando la aplicación