Automate Returns through a multi-language Branded Portal and 15+ Local Return Centers
Return Helper is a comprehensive return management solution designed to streamline and optimize the return process and aftermarket activities for retailers. With a focus on meeting the needs of cross-border merchants, we offer seamless integration with over 15 overseas warehouses in countries including the U.S., Canada, U.K., France, Italy, Germany, Poland, Australia, Japan, Malaysia, Singapore, Hong Kong, Taiwan, and China. Our platform also connects with 30 international shipping partners.
Customize your returns portal - logo, color, image, and return reasons.
Smart rules for specific return outcomes - return windows, non-returnable items,
Automate shipping label generation with 30+ carrier integrations.
Send emails to customers at each step of the return process in multiple language
Local return collection services available through warehouses in 15 countries.
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Seamlessly solved my international customer return processing. Easy to use online portal and attentive account manager. Would recommend if you do not have overseas 3PL and would like to provide a better customer return experience.
Easy to use, platform is very user friendly, the supporting team are very professional and responsible.
Their service is precisely what our business required as it manages the entire return process. They offer competitive pricing and excellent support as well.
1 Easy to use.
2 UI is very user friendly and intuitive
3 The customer service is helpful and responsive.
Very satisfied with the overseas warehouse service!
I would like to take this opportunity to express my compliments on your overseas warehouse service! Whether it is the accuracy of shipping labels, the efficient operation of the operation center, or the excellent after-sales service, your team has done a great job.
First of all, I really appreciate your professionalism and accuracy in shipping labels. The fact that all packages were delivered on time and that every shipping label was accurate gives me a lot of confidence in your logistics services.
Secondly, I would like to give a special thanks to your operations center team. They handled my orders and inventory management efficiently, ensured that all items were stored safely and properly, and saved me a lot of time and effort in the return and exchange operation process.
Also, I must compliment you on your after-sales service. Every time I had a question or needed help, your customer service team always responded patiently, promptly and provided an effective solution. This attention to detail and customer-first attitude makes me feel very satisfied.