Returninja – Return Prevention

Detect likely returns early. Subtle actions help prevent costly refunds.

Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.

• Real-time return risk scores on every order
• Subtle shopper messages prevent size/fit mistakes that cause returns
• Clear logs and dashboards for flagged orders and results
• Configurable rules by category, thresholds, and signals
• Quick Shopify setup; no customer names or emails stored