Orders and shipping | Customer support
Returnly Returns Manager

Returnly Returns Manager

by Returnly Technologies, Inc

Frictionless returns for the modern shopper

4.0 of 5 stars(44 reviews)
From $59/month. 7-day free trial. Additional charges may apply.
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Streamlined Operations

Automate your returns from label generation to refunds and more, freeing up your resources to focus where it matters most.

Happier Customers

Eliminate shopper wait-times and build confidence in your brand with a hosted and fully brandable self-service Returns Center.

Higher Sales

Let customers exchange as soon as they request an RMA, removing returns friction to optimize for both conversion and revenue.

About Returnly Returns Manager

Returnly helps the fastest-growing Shopify stores like Outdoor Voices, THINX, Rothys, and UNTUCKit bring frictionless returns to the modern shopper.

Returnly For Shopify Plus

Returnly’s enterprise offering removes friction from the returns process altogether. With Returnly, your customers can buy again using their return credit before shipping the original items back, driving loyalty and incremental sales. Our out-of-the-box integration and open API makes integration effortless and allows you to get up and running quickly. Returnly is an official Shopify Plus Technology Partner.

Contact us to learn more: shopifyplus@returnly.com

Returnly For Shopify

Returnly integrates with your Shopify orders and powers your store's own Returns Center, a self-service platform built for all your shoppers returns needs. Just set your returns policy and we'll handle the rest - from label generation to refunds, and more.

How Does Returnly Help Your Business?

  • Build your own Returns Center with full customization for colors, text and CSS
  • Automate your day-to-day product returns operations
  • Reduce customer friction with self-service returns
  • Retain more revenue with instant in-line exchanges
  • Protect your margins with smart returns policies
  • Make better business decisions with advanced real-time returns insights

How to Get Started

After a few easy steps, you'll have all the tools you need to streamline and automate online returns while delivering a straightforward and easy experience for shoppers.

Get started with a 7-day free trial.

Returnly’s Integrations

Returnly has official partnerships with the tools you use to run your business such as Bergen Logistics, ShipBob, Whiplash, and ShipMonk.

Looking For More?

Our enterprise plans include brandable URLs, API access, instant credit vouchers, and the fastest exchange experience in existence. Talk to us to find the best solution for you.

More Information

  • Returnly is currently available in the U.S. and Canada.
  • Returnly & Shopify: www.returnly.com/shopify
  • Returnly & Shopify Plus: www.returnly.com/shopify-plus

Integrates with

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

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Pricing 7-day free trial

See all pricing options
Ace

$59/month

Returns Analytics

  • Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.

Business

$149/month

Returns Analytics

  • Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.0 of 5 stars
 Based on 44 reviews

  • 5 of 5 stars
    55% of ratings are 5 stars
    (24)
  • 4 of 5 stars
    20% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    9% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    14% of ratings are 1 stars
    (6)
View all 44 reviews

Most recent reviews

Storelli

Rating
5 of 5 stars
Posted
February 05, 2019

Worth it! For our business this helped cut out much of the tedious back and forth between customers and made the return process a lot less messy. Corresponding order numbers are printed right on the return label that customers generate for themselves. You can create your own customized settings and override them from the backend if you need to make exceptions. Freed up a lot of time for our customer service team.

DIFF Eyewear

Rating
4 of 5 stars
Posted
January 29, 2019

Returnly has really helped automate our returns process. It is pretty easy to customize all pages that a customer would visit, but total customization remains a bit locked up. The analytics are amazing and really helpful for know what is being returned and why. It even shows you what items are in transit back to you in case you are running low on inventory. One thing that is lacking is the information about what data is used to calculate a metric/report on the analytics page, which makes it a bit difficult to determine if what I'm viewing is actually what I need. I would also like to see them build out their team a bit more so that clients have an account rep to discuss things with instead of being pushed to customer support.

Heat Holders Online Store

Rating
4 of 5 stars
Posted
January 25, 2019

Very easy to use! Like how all returns are tracked and kept it one simple area. Would like it if when you click the tracking link it would take you straight to USPS tracking rather than the pre-paid label and voucher page.

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