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Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

by Returnly Technologies, Inc

Hassle-free product returns for merchants and shoppers

4.2 of 5 stars(66 reviews)
From $59/month. 7-day free trial. Additional charges may apply.
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Streamlined Operations

Automate returns management from label generation to refunds and more, freeing up your resources to focus where it matters most.

Happier Customers

Eliminate shopper wait-times and build confidence in your brand with a hosted and fully brandable self-service Returns Center.

Higher Sales

Let customers exchange products as soon as they request a return, removing friction to optimize for both repurchase conversion and uplift.

About Returnly: Returns & Exchanges

Returnly helps the fastest-growing Shopify stores like Outdoor Voices, THINX, Greats, and UNTUCKit bring frictionless product returns to the modern shopper.

Returnly For Shopify Plus

Returnly’s enterprise offering removes friction from the product returns process altogether. With Returnly, your customers can buy again using their store credit before shipping the original items back, driving loyalty and incremental sales. Our out-of-the-box integration and open API makes integration effortless and allows you to get up and running quickly. Returnly is an official Shopify Plus Technology Partner.

Contact us to learn more: shopifyplus@returnly.com

Returnly For Shopify

Returnly integrates with your Shopify orders and powers your store's own Returns Center, a self-service returns solution built for all your shoppers returns needs. Just set your product returns policy and we'll handle the rest - from label generation to refunds, and more.

How Does Returnly Help Your Business?

  • Build your own Returns Center with full customization for colors, text and CSS
  • Automate your day-to-day product returns operations
  • Reduce customer friction with self-service returns
  • Retain more revenue with instant in-line product exchanges
  • Protect your margins with smart product returns policies
  • Make better business decisions with advanced real-time returns insights

How to Get Started

After a few easy steps, you'll have all the tools you need to streamline and automate online product returns while delivering a straightforward and easy experience for shoppers.

Get started with a 7-day free trial.

Returnly’s Integrations

Returnly has official partnerships with the tools you use to run your online business such as Bergen Logistics, ShipBob, Whiplash, and ShipMonk.

Looking For More?

Our enterprise plans include fully brandable URLs, API access, instant store credit vouchers, and the fastest product exchange experience in existence. Talk to us to find the best product return solution for you.

More Information

  • Returnly is currently available in the U.S. and Canada.

Integrates with

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

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Support

Pricing 7-day free trial

See all pricing options
Ace

$59/month

Returns Analytics

  • Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.

Business

$149/month

Returns Analytics

  • Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.2 of 5 stars
 Based on 66 reviews

  • 5 of 5 stars
    65% of ratings are 5 stars
    (43)
  • 4 of 5 stars
    15% of ratings are 4 stars
    (10)
  • 3 of 5 stars
    6% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (7)
View all 66 reviews

Most recent reviews

Botkier

Rating
5 of 5 stars
Posted
December 5, 2019

Before having Returnly we were doing a lot of manual steps to help our customers return products. Now, not only has Returnly made the whole process easier through the returns center but also helped improve our customer service as the entire platform helps to benefit every part of an ecomm business. It has not yet been a year of us using the platform but so far we are extremely pleased!

Alala

Rating
4 of 5 stars
Posted
December 3, 2019

We use this app to streamline our returns process. It has been an amazing timesaver for our Customer Support team. Admin/onboarding leaves a bit to be desired so 4 stars.

Goorin Bros

Rating
5 of 5 stars
Posted
November 12, 2019

Our customers LOVE the Returnly app. It is so easy and user friendly. Our past return process was very manual, and our service tickets were 75% about returns. Since implementing we are down to about 5%. Its been a game changer for our customers and for our Customer Service team.

View all reviews