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Returnly Online Product Returns Manager for Shopify

Returnly Online Product Returns Manager for Shopify

Developed by Returnly Technologies, Inc

24 reviews
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Price: Custom Free Trial: 7 days More info
  • All the returns tools you need to deliver a friction-free returns experience
  • Save time and money processing returns with full RMA management
  • Provide a best-in-class experience letting your shoppers return on any device without registering or logging in

For Shopify PLUS


Please contact a Returnly implementation specialist at 1-415-944-5458 or ShopifyPlus@returnly.com

Returnly for Shopify


Returnly provides an unparalleled product returns experience with a selection of plans to choose from. Returnly integrates with your Shopify orders and powers your store's own self-service Returns Center for all your shoppers returns needs.

Fully Hosted Returns Center


The Returnly Returns Center is a fully hosted, brandable, self-service portal that works as a hands-off destination for your shoppers. When a customer returns a product to your Shopify store, we take care of all the details so you can focus on growing your business.



Streamline Returns Management


Save time with an end-to-end returns process making it easier for you to manage returns. Returns Center offers smart return policies, logistics integration, advanced tools for CSR agents, analytics and more.

Hassle-Free Shopper Experience


Let your shoppers return items on any device without registering or logging in, providing a simple and smooth returns experience that reduces shopper friction and builds confidence in your brand.

More information:

- Returnly For Shopify:
www.returnly.com/shopify

- Returnly For Shopify Plus:
www.returnly.com/shopify-plus

Returnly Online Product Returns Manager for Shopify reviews

24 reviews
  1. 5 stars (14 reviews)
  2. 4 stars (3 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (4 reviews)

i would do no stars if i could. i signed up its very confusing and even though i went through all of this i cannot sign in. this is not a good app and shopify needs to remove it. very displeased

posted

When we first started scaling, we weren't prepared for the amount of returns. This app saved us hours of time.

posted

The app works well, and has helped us streamline our returns process. We recently added the exchange option, and love it. It integrated seamlessly with our system and the customer support has been great. We recommend this app!

posted

The other return apps we tried all sucked. This app is easy to setup and works perfectly.

posted

You should say this app doesn't work in other countries, but USA.
So dissapointed

posted

So there are mostly good reviews here but there are some not so good. reality is that every business is different and what works for one might not for the other. doesn't mean the App or service doesn't work.

for us the app has worked great. there is an adjustment period but returns emails and phone calls is way down to 7% of what it was. also on the phone our customers used to ask us to pay the return label and would get upset and use the charge-back card if we did not agree. Returnly lets them create the label and lets them know what will be deduct from their refund to cover the ship back label cost. we have only had 1 phone call from a customer who did not want to pay this.

finally. this was the only app or service that we found that is build to get the customer to EXCHANGE instead of return. if you have the customers money why would you be so quick to just accept a return for a refund before trying an exchange.

so far so good returnly. keep it UP

posted

What a great app. It does all the messy work for you. Plus it makes the entire return process so easy for the customer! A definite MUST HAVE!

posted

Initial UI was a bit problematic on install and caused us some delays.
The R team was quick to help and follow up was indeed strong.
Have not used the app yet but will report back when we do.
Thank you R team for being proactive.
Great suppot !

posted

Don't recommend. Slow support. No phone support. $150 a month if you want to use your own shipping account!? Way overpriced for what it is worth.

posted

I didn't realize you can only return one item from you purchase with the basic version of this app and ended up loosing a customer because the process was too frustrating. The limit on the features for the basic pricing makes the basic price plan pointless.

posted
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Custom

Enterprise & Custom Plans Available for Shopify Plus
*****
Available in the USA & Canada
*****
ShopTalk Startup Pitch Award Winner
*****
Red Herring Top 100 Award Winner
*****

7 days

Support & Sales

Returnly Technologies, Inc
(415) 944-5458
sales@returnly.com
returnly.com/shopify
not provided
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