Orders and shipping | Customer support
Returnly Returns Manager

Returnly Returns Manager

by Returnly Technologies, Inc

Frictionless returns for modern shoppers

4.0 of 5 stars(46 reviews)
From $59/month. 7-day free trial. Additional charges may apply.
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Streamlined Operations

Automate your returns from label generation to refunds and more, freeing up your resources to focus where it matters most.

Happier Customers

Eliminate shopper wait-times and build confidence in your brand with a hosted and fully brandable self-service Returns Center.

Higher Sales

Let customers exchange as soon as they request an RMA, removing returns friction to optimize for both conversion and revenue.

About Returnly Returns Manager

Returnly helps the fastest-growing Shopify stores like Outdoor Voices, THINX, The Greats, and UNTUCKit bring frictionless returns to the modern shopper.

Returnly For Shopify Plus

Returnly’s enterprise offering removes friction from the returns process altogether. With Returnly, your customers can buy again using their return credit before shipping the original items back, driving loyalty and incremental sales. Our out-of-the-box integration and open API makes integration effortless and allows you to get up and running quickly. Returnly is an official Shopify Plus Technology Partner.

Contact us to learn more: shopifyplus@returnly.com

Returnly For Shopify

Returnly integrates with your Shopify orders and powers your store's own Returns Center, a self-service platform built for all your shoppers returns needs. Just set your returns policy and we'll handle the rest - from label generation to refunds, and more.

How Does Returnly Help Your Business?

  • Build your own Returns Center with full customization for colors, text and CSS
  • Automate your day-to-day product returns operations
  • Reduce customer friction with self-service returns
  • Retain more revenue with instant in-line exchanges
  • Protect your margins with smart returns policies
  • Make better business decisions with advanced real-time returns insights

How to Get Started

After a few easy steps, you'll have all the tools you need to streamline and automate online returns while delivering a straightforward and easy experience for shoppers.

Get started with a 7-day free trial.

Returnly’s Integrations

Returnly has official partnerships with the tools you use to run your business such as Bergen Logistics, ShipBob, Whiplash, and ShipMonk.

Looking For More?

Our enterprise plans include brandable URLs, API access, instant credit vouchers, and the fastest exchange experience in existence. Talk to us to find the best solution for you.

More Information

  • Returnly is currently available in the U.S. and Canada.

Integrates with

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

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Support

Pricing 7-day free trial

See all pricing options
Ace

$59/month

Returns Analytics

  • Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.

Business

$149/month

Returns Analytics

  • Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.0 of 5 stars
 Based on 46 reviews

  • 5 of 5 stars
    57% of ratings are 5 stars
    (26)
  • 4 of 5 stars
    20% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    9% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (6)
View all 46 reviews

Most recent reviews

Figue

Rating
5 of 5 stars
Posted
March 18, 2019

Returnly has been very helpful with the return and exchange process. Their customer service is incredibly quick to respond and very beneficial.

The Chivery

Rating
5 of 5 stars
Posted
March 06, 2019

This app has been a great utility for both our Customer Service team and the customer. The CS loves it as the customer can set up their returns or exchanges by themselves saving my CS team hours of time. The customer loves it as they can easily and quickly set up their size exchanges and returns. As far as I am concerned it's a win-win all around. Returnly's team has also been extremely helpful in helping us to get this set up and running smoothly. Sick of dealing with returns or hearing from unhappy customers? Install this app!

Storelli

Rating
5 of 5 stars
Posted
February 05, 2019

Worth it! For our business this helped cut out much of the tedious back and forth between customers and made the return process a lot less messy. Corresponding order numbers are printed right on the return label that customers generate for themselves. You can create your own customized settings and override them from the backend if you need to make exceptions. Freed up a lot of time for our customer service team.

View all reviews